We're a nimble team of humans working together to do big things.

Something I'm proud of at Ashby...

I designed and built our HRIS integrations with Rippling and BambooHR. Instead of manually copying data on hired candidates from Ashby to their HRIS, customers can do it with the click of a button!

Something I've helped the team with...

I built a script that enabled our team to import our customers' candidate data from CSV files. It's enabled us to work with technology partners and recruiting firms that haven't yet integrated with Ashby.

Most surprising thing about Ashby...

The flexibility and breadth of the product was definitely something that surprised me when I joined Ashby. I was impressed by all of the existing capabilities of the product, and I'm excited to help expand and improve on what we've already built!

Something I'm proud of at Ashby...

I've designed and created some of the early building blocks we use to build new features (think Legos). It's been great to see the team embrace this way of building and watch the building blocks evolve without my help!

Something I've helped the team with...

I've built and continue to expand the internal knowledge base of our industry and our customers. It's critical to help the team make independent product and engineering decisions.

Most surprising thing about Ashby...

The team has consistently focused on the long term even as I've stepped away from engineering.

Something I'm proud of at Ashby...

I built Ashby's design system. It's enabled the team to design and launch well designed products; often without a full-time designer! While we have room to improve, customers consistently comment on how well designed Ashby is.

Something I've helped the team with...

I implemented code that tagged all client Sentry errors with a link to a video recording of the user session. It was a small change but it continues to help us create repro steps for obscure bugs and fix them, often without a user even reporting it!

Most surprising thing about Ashby...

I continue to be surprised at the depth we can go with each feature we've built. While we can improve our customer's lives with a first version, it often uncovers even more impactful problems or inefficiencies we can solve. We've only scratched the surface of what Ashby can do for our customers!

Something I'm proud of at Ashby...

I moved our calendar and email sync from a brute force cron job to real-time sync. It's helped both customers and our team: customers now have the most up-to-date information when scheduling and following up with candidates and we've able to scale sync as we grow with minimal effort.

Something I've helped the team with...

I've added monitoring and observability to a lot of our infrastructure at Ashby: Datadog monitors to alert us when things go wrong, linking Sentry issues to DataDog traces, logging SQL explains for inefficient SQL generated by our query engine. It's greatly reduced the stress of being on-call, provided context when debugging a product issue, and helped us proactively catch performance bottlenecks before they become a real problem.

Most surprising thing about Ashby...

The impact that a small, engineering-focused team can have in building and shaping such a complex product.

Something I'm proud of at Ashby...

I built Ashby University, our customer help center. It's been rewarding to see how helpful it is to customers as they onboard and learn new features.

Something I've helped the team with...

I designed and setup our changelog process to make it really easy for engineers to let our go-to-market team know which new features are ready to share with customers. All engineers have to do is tag a Pull Request in GitHub!

Most surprising thing about Ashby...

How awesome the humans are! Everyone on the team is as kind and collaborative as they are talented.

Something I'm proud of at Ashby...

I built Ashby's in-app e-signature feature. Before, our customers had to generate the document in Ashby, upload it to an e-signature service like DocuSign, set up the signature blocks, get the signatures, download the signed document, and upload it back to Ashby. Now this entire process is automated!

Something I've helped the team with...

In my first month, I upgraded many of our core libraries to the latest major version (e.g. Create React App) and migrated us from TSLint to ESLint. With these changes, other engineers had faster build and reload times and more issues caught in CI (versus in production)!

Most surprising thing about Ashby...

I continue to be surprised at how well we live our "build for the long term" engineering principle. It's amazing how often I find myself building off of the building blocks of others, versus having to build new one-off components.

Something I'm proud of at Ashby...

I redesigned and rebuilt the user interface for filters (which is used everywhere!) to make it easier to use while having much more flexibility than it had previously.

Something I've helped the team with...

I'm helping other engineers write more robust and modular CSS through pair programming sessions and creating reusable layout components in our design system.

Most surprising thing about Ashby...

Too many to list. Amazingly competent, thoughtful, and kind team. A sense of calmness throughout my week. Lots of well written documents. And last but not least, very sharp and candid leadership.

Something I'm proud of at Ashby...

I've helped streamline and automate a number of small processes so that account executives can spend more time speaking with customers and less time entering data.

Something I've helped the team with...

In my first quarter I collaborated with Jacob to land Ashby's largest customer yet!

Most surprising thing about Ashby...

It's so exciting to see the passion for our product and the volume of people that reach out to us to learn more. It's a testament to the quality and power of the product our team has built.

Something I'm proud of at Ashby...

I joined in September 2022 to lead the public launch and scale the marketing team. In our first six months, we have accomplished a tonne: assembling a phenomenal team, launching highly effective campaigns, optimizing our brand and content strategy, and establishing a foundation for an efficient marketing function. While it's difficult to highlight a single project, I take immense pride in the team I'm cultivating and the exceptional quantity and quality of our work.

Something I've helped the team with...

It's been a treat working so closely with the Sales and Customer Success teams to ensure that we are creating the relevant assets to ensure that the sales cycle is smooth and that customers are able to onboard and stay on top of new product launches.

Most surprising thing about Ashby...

The efficiency in which the business is run and ruthless commitment to first principle thinking. See how much impact can be achieved without having to grind is inspiring.

Something I'm proud of at Ashby...

I built the default dashboards presented on each job. While our reporting features are very powerful, not everyone has the time to build reports. The default job dashboard gives our customers a comprehensive set of metrics out of the box. I knew it would be useful, but I was still surprised at how enthusiastic our customers were about it when it launched.

Something I've helped the team with...

We'd sometimes ship bugs that didn't take into consideration all our product types. I modified our data generation script to create multiple organizations of different product types in our testing environments. Now both engineers and QA can be more comprehensive in their testing without manual setup.

Most surprising thing about Ashby...

That "this meeting could have been an email" isn't just a joke. People actually send emails here instead of defaulting to Zoom calls. It's refreshing.

Something I'm proud of at Ashby...

Scheduling improvements! It's now much easier for our customers to pick the scheduling method they want.

Something I've helped the team with...

I wrote about the "Jobs to Be Done" framework and to help product engineers think through user problems.

Most surprising thing about Ashby...

The product team structure. I love working with people who go to first principles and think critically about how products are built — the unique team structure of ownership & autonomy at Ashby is a testament to that.

Something I'm proud of at Ashby...

I'm most excited by how we're revisiting our customer engagement model － we're determining how to best support different customer cohorts (based on what is most important to them and where they are in their journey with Ashby). This initiative includes playbooks such as 6 month health check-ins, account audits, and some new specialized offerings.

Something I've helped the team with...

Our customers are often eager to share a positive sentiment about Ashby (whether it be via LinkedIn, G2, or with us directly). I've put structure into how we facilitate customer reference calls with future customers so we can ensure alignment with Sales as well as a streamlined customer experience!

Most surprising thing about Ashby...

How aligned the teams are with our operating principles. They're not some esoteric guide; the framework is in practice each and every day, which yields tremendous cross-functional success.

Something I'm excited to work on at Ashby...

I'm excited to build a world class finance function that is several steps ahead of where we "need" to be; one that is a trusted business partner, a dependable source of financial information for our company and shareholders, and one that is capable of empowering our leaders to allocate capital effectively.

My onboarding experience at Ashby...

It's been tremendously positive! The mixture of live product deep dives and asynchronous reading/learning allowed me to onboard quickly and with the right amount of depth. Hands down, the best onboarding experience I've had.

Most surprising thing about Ashby...

The sheer volume and depth of love for our product from our customers.

Something I'm proud of at Ashby...

Chapman and I worked on a document to breakdown two competitors of Ashby to help the Sales team improve their pitch to customers on our value add and key differentiators.

Something I've helped the team with...

On the Sales team, it’s important to have strong messaging around our product. I contribute to building messaging templates that the Go-to-Market team uses to engage prospects and make sure that we are highlighting the key aspects of the platform from a perspective of a day-to-day user.

Most surprising thing about Ashby...

It’s surprising how much Ashby's leadership believes in a holistic approach to your work and life balance. People say they care about the two but, when the rubber meets the road, work tends to come first. Not with Ashby. If you’re not doing well personally and need time, that is priority, and you see it in how leadership discusses work when you need to take time off.

Something I'm proud of at Ashby...

I created Ashby's newest interview used to hire two SREs. We strive to have interviews emulate real work and I designed a debugging interview that simulates a real-world page that the candidate needs to find the root cause for.

Something I've helped the team with...

I noticed engineers were spending a lot of time investigating customer issues, so I built some charts to measure customer issue growth and distribution. The data informed process changes and increased headcount in both support and engineering!

Most surprising thing about Ashby...

How big fans our customers are of Ashby (recommending us warmly to prospects, sending lots of love for our product and CS team) and how big supporters we are of our customers (sharing referrals, proactively solving issues with their hiring).

Something I'm proud of at Ashby...

Implemented improvements and automations around account management that improved the user experience and helped Ashby to grow in an efficient way.

Something I've helped the team with...

The way we provided Security information to prospective customers was too cumbersome for everyone involved. I rolled out a Trust Center that has all information in one place with automated approval for existing customers and prospects, cutting down the time reducing the time necessary for security review in the sales cycle.

Most surprising thing about Ashby...

Moving from Slack-heavy past places to an organization that has adjusted to asynchronous collaboration (https://www.ashbyhq.com/blog/culture/thoughtful-communication) took me a while to get adjusted. Now I really being able to work uninterrupted on tasks and projects for hours at a time.

Something I'm proud of at Ashby...

A consistent, cohort based hiring process that enables Ashby to hire the best talent across the whole pool of candidates for any given job. This has enabled us to focus on pipeline, process elements that impact "Quality of Hire," and creates a choice scenario for hiring managers at the end of our hiring activities.

Something I've helped the team with...

A fast and efficient pipeline generation model that helps all of our hiring managers see immediate, high caliber talent pools for their roles. I wear many hats within this, focusing on where I can make the biggest impact to help Ashby grow! Rolling my sleeves up, screening resumes, sourcing candidates, and scheduling interviews gives me the deepest look into our products capabilities. I can help help leverage my deep talent experience to help any teammate, from Engineering to Customer Success, Marketing to Sales.

Most surprising thing about Ashby...

The intentionality in everything we do. It's very special.

Something I'm proud of at Ashby...

I've been having a lot of deep technical conversations with the team on topics like database query performance, capacity planning, and infrastructure changes. This has led to a project that should increase query performance by 100x!

Something I've helped the team with...

I've improved our alerting system so that engineers have fewer distractions and even more time to focus.

Most surprising thing about Ashby...

The thoughtful passion that runs through the engineering team. Proposals and specs often get a lot of feedback — and it's feedback that matters and written in a way that really helps.

Something I'm proud of at Ashby...

I've built an integration for doing background checks with the click of a button (using Checkr). The integration allows the user to stay in Ashby and keep focus on the hiring process. Our own hiring managers use it for every hire and love it!

Something I've helped the team with...

At Ashby, we're obsessed about writing technical specs and documentation when starting a new project. I helped introduce a new process to improve collaboration in the spec-writing phase and ensure a broader perspective from the beginning. The feedback from the engineering team has only been positive.

Most surprising thing about Ashby...

I was most surprised about how well the team is collaborating. Ashby has an extremely talented team and someone is always ready to help out. There's a high amount of trust and lot of focus on knowledge sharing, documentation and distribution of decisions.

Something I'm proud of at Ashby...

I'm working on a workflow to improve our process around collecting feature requests from our customers and reaching out once a feature is released. I love the work our team puts into delighting our customers!

Something I've helped the team with...

I've started drafting internal product documentation for our Support team. I love documenting and consolidating this information in one place for everyone to access.

Most surprising thing about Ashby...

Ashby is a customizable product which makes it a very powerful tool to use. Not all companies and jobs are the same, and I love how flows within Ashby can be easily adjusted to fit business needs.

Something I'm proud of at Ashby...

As the first non-eng hire in Europe I've helped set the foundation on how we go-to-market in EMEA.

Something I've helped the team with...

I helped our Go-To-Market folks out with talk-tracks on what recruiters and Head of Talents want to see during a demo: the complete journey of a candidate moving from application to offer and how we demo cNPS and surveys. Also I'm a big automation nerd, so built a lot of Alfred automation recipes for the Go-To-Market team.

Most surprising thing about Ashby...

Transparency. For instance, I find it refreshing that everyone has access to all our revenue metrics from progress against goal to churn.

Something I'm proud of at Ashby...

I built advanced filter functionality on Offer Custom Fields. This is an improvement on the flexible Custom Field concept, and unlocks a wide array of use-cases for our customers. Moreover, I think this feature is an example of how features can be more: they continue to build on top of existing building blocks. This is something that the Engineering team at Ashby excels at: developing not just particular features, but constructing building blocks and developing on top of those to incrementally improve the entire product over time.

Something I've helped the team with...

At Ashby, it's the norm to develop features in a way that promotes collaboration and allows others to move faster. During some of the features I've been working on, I've had an opportunity to improve internal tooling for developers. One example is a template string constructor to format Markdown messages. This allows us to automatically and uniformly escape user input, and format URLs, DateTime, and other objects without worrying about escaping or using the correct syntax.

Most surprising thing about Ashby...

Coming in, I knew there was a strong focus on thoughtful communication. What still caught me by surprise, however, is how much is actually communicated. I had the impression beforehand that people might choose to omit communicating something to avoid noise, or otherwise consolidate their messaging so it's a single interruption. I now realize it's more about managing the channels of communiciation rather than the amount of information. Because there's a broadly shared vision and understanding of how communication works at Ashby, it is relatively easy to deal with all the moving pieces and sharing of information.

Something I'm proud of at Ashby...

I designed and implemented the ability to multi-select candidates in our pipeline view and perform bulk actions. Customers use it multiple times daily and it saves them a lot of clicks!

Something I've helped the team with...

I revamped our input field components in our design system with a new more flexible API for layout and interactions. Other engineers have been able to quickly create visually pleasing forms and profile pages with minimal effort!

Most surprising thing about Ashby...

I'm surprised at how quickly the market has embraced us as a critical improvement to existing tools. People are really blown away when they see what we can do for them.

Something I'm proud of at Ashby...

I've helped onboard our second Analytics Support hire and developed relationships with several of our customers.

Something I've helped the team with...

I've improved internal resources for our Analytics Support team, which in turn has made it easier to provide those resources to customers.

Most surprising thing about Ashby...

The most surprising thing about Ashby is how quickly and intentionally changes or updates are made in order to better support employees and customers.

Something I'm proud of at Ashby...

I built our Sourcing module from idea to implementation. The hiring process starts with sourcing great candidates and it's great to see how much our customers depend on it.

Something I've helped the team with...

At Ashby, we encourage everyone to write up and share learnings they have over the course of their work. I've helped contribute to the large repository of interesting and quirky technical lessons we've learned as a team. Writing and sharing these has really helped me consistently grow my skills while I've been here.

Most surprising thing about Ashby...

How much we've accomplished with a small team in such a short period of time. We've built powerful pieces of infrastructure that really give us the leverage to build features for our customers quickly and reliably.

Something I'm proud of at Ashby...

One of the joys of working as a team of one is I’m able to impact (and learn about) many facets of the business, from sales to finance. I formalized deal flow management in our CRM, built all our sales metrics and ARR analytics from scratch, and wrangled our billings and invoicing process.

Something I've helped the team with...

I automated handoff of a customer from sales to customer success by configuring our CRM to automatically create customer check-in reminders once a deal is closed. Before this, we weren't able to keep track of customers and make sure they were having a great experience!

Most surprising thing about Ashby...

I joined Ashby when it was 7 people and I was expecting it to be more chaotic and disorganized (like the typical startup journey). While there are constantly new problems to solve, I'm delighted that decisions are made rationally with long-term success in mind. I also appreciate the clear standards around effective communication practices and documentation, something that most companies wait too long to implement.

Something I'm proud of at Ashby...

I created a feature that enables our users to import data from CSV files and map it to any record or related record in Ashby. Previously, customers had to reach out to support, support reached out to an engineer, and the engineer had to configure and run a script to import the data. Now it's entirely self-serve.

Something I've helped the team with...

Originally meant to be a feature for our users, I added the ability to refresh the cache for reports. It coincidentally made the lives of engineers easier. If they changed any logic during development, they could easily refresh the cache to see the changes.

Most surprising thing about Ashby...

It's amazing to see how every single person on the team is dedicated to building the right thing the right way for the long term. I've never experienced a group of people being so aligned in creating and maintaining best practices, documentation, and tooling to make the best possible product.

Something I'm proud of at Ashby...

I've built our more of Ashby University and created guides on a number of Ashby's amazing features.

Something I've helped the team with...

I've created internal documentation for the Scaled Success team based around customer goals.

Most surprising thing about Ashby...

How thoughtful everything is! Every process is thought through, well-explained, and considerate. The communication guidelines ensure that everyone's time is valued and work/life balance is incredibly important here. That thoughtfulness definitely extends into the product too which is built with so much care. My first walkthrough of it blew my mind — it's so robust!

Something I'm proud of at Ashby...

I set up our launch framework for new features. We now have a repeatable process to take new features to market and ensure Ashby remains seen as the most innovative and fast moving in our industry.

Something I've helped the team with...

Partnering with the Product team, I've helped maintain and keep our internal roadmap up to date. Team members have a reliable place to view what new features we'll be shipping soon.

Most surprising thing about Ashby...

How early we are and yet how much we've accomplished! This is the beginning of a long and successful run for our team.

Something I'm proud of at Ashby...

I’ve worked to improve many people and culture initiatives here at Ashby, including new employee onboarding. I want everyone who joins Ashby to have an amazing experience! It’s important that new team members feel welcome, are equipped with the right tools and knowledge base, and are immersed in the product from Day 1.

Something I've helped the team with...

I planned our in person company offsite! We all met in California and enjoyed a week of learning, collaboration, and social outings together. I’m hoping to plan another company outing next year and I’ll also be working with smaller teams to provide more opportunities for in-person connection.

Most surprising thing about Ashby...

It’s still amazing to me how much our team gets done while working pretty much entirely asynchronously!

Something I'm proud of at Ashby...

I moved our report generation to a worker-based infrastructure with caching. Running Ashby reports is computationally expensive because of how flexible it is and with this change, we've been able to increase the number and size of our customers without impacting our other features and services.

Something I've helped the team with...

I built our database schema migration system. It compares our Typescript models to what exists in our database and automatically generates an up and down migration that adds, removes, or updates tables, columns, foreign keys, and constraints.

Most surprising thing about Ashby...

How complex some of the problems are in recruiting. Giving talent teams the tools to get insights and be productive gives us really interesting problems to solve with software.

Something I'm proud of at Ashby...

I've worked with Ravan to improve and streamline our support processes so that we can maintain our support quality as we grow.

Something I've helped the team with...

I've helped improve internal documentation and the onboarding process for new hires.

Most surprising thing about Ashby...

How incredibly robust the product is. It seems like on an almost-daily basis I learn something new about what Ashby can do.

Something I'm proud of at Ashby...

Constantly updating and tweaking our documentation with more EMEA-focused content and collateral!

Something I've helped the team with...

After having read the book "RecOps: Recruiting Is Still Broken. Here Is How To Fix It" by James Colino, I wrote a summary for our Go-to-Market team to read through during their onboarding. It gave them a better understanding of the priorities and challenges of our customers from the get-go!

Most surprising thing about Ashby...

Constantly surprised by how thoughtfully we ship products and features that truly make a difference in the talent world, all in record time. Makes my life on the sales side extremely fun and dynamic!

Something I'm proud of at Ashby...

I tested new features and wrote test plans, which expands QA coverage and helps the team quickly ship high quality features and updates to customers.

Something I've helped the team with...

I helped pilot various automated testing tools to help our team decide on what best helps our needs. In the process, I learned new testing tips and best practices that I documented to share what I've learned. The QA team is a learning driven team, and we continue to add new documentation and share our learnings because we each have different experiences.

Most surprising thing about Ashby...

I'm surprised at how much a completely remote team can accomplish. Ashby is constantly changing, with new features and updates that are well thought out and tested.

Something I'm proud of at Ashby...

I built out our quarterly sales and churn forecast to help with Go-to-Market planning and resource allocation. These forecasts allow us to plan for the quarter and estimate where we are going to end the quarter in terms of Net and Gross ARR.

Something I've helped the team with...

I built out a new churn process to standardize data collection around customers that may chose to leave Ashby so that we can learn from them!

Most surprising thing about Ashby...

There is so much documentation! The team is amazing at documenting their processes and decisions.

Something I'm proud of at Ashby...

I got the opportunity to build a novel feature, Application Limits. This feature enables organizations to set up rules to limit the applications a single candidate can submit to a job (or set of jobs matching a customizable filter). This gives customers more time to see new candidates rather than sifting through repeat applications. This feature was a direct response to the changing hiring environment in 2023 where talent teams were flooded with record number of applications and shows how nimble and adaptable Ashby is!

Something I've helped the team with...

I made some updates to our bulk action framework: conditional fields and undoable bulk actions. Conditional fields only appear if certain conditions are met. Undoable bulk actions give users a chance to undo the bulk action after it begins. As our customers increase in size, bulk actions will become a greater part of their workflow. These new features enable developers to build more powerful and flexible bulk actions faster.

Most surprising thing about Ashby...

Most refreshing is Ashby's approach to "shipping." Ashby doesn't just celebrate code releases to production, which fosters a mentality that overly optimizes on one output. At Ashby, we also celebrates the "little" things like new documentation, research done, test fixes, specs read and written, new job postings and other cross functional tasks. Overlooked but valuable activities have a platform to shine.

Something I'm proud of at Ashby...

As Ashby grew, I took on the full-time responsibility for our Analytics product. Within that scope, I've brought a dedicated focus to understanding our customers' product journey, starting at the sales demo through onboarding to the ongoing customer experience. In working closely with many of our customers, I defined a standard set of dashboards for common use cases and needs in the recruiting space. These reports are now the starting point for every new customer and available immediately, providing access that otherwise would take many weeks of analyst effort. It's amazing to see a talent leader's joy when they get insights into their recruiting process they never had before.

Something I've helped the team with...

On a topic that's less about the day-to-day of product management, I wanted to help our team members get to know each other in our remote-first world. To help with that, I introduced a people intro slide deck where everyone gets a slide to share more about their personal interests. At all hands, every new employee introduces themselves with that slide. We've been able to learn a lot of interesting things that we would have otherwise never known, and it's a ton of fun!

Most surprising thing about Ashby...

I joined Ashby primarily because of the people - they're talented and are a rare selection of all-around great coworkers. Apart from that, having seen our product help, enable, and satisfy customers, I've had a growing pride in what we do and what we're building. It was a bit unexpected at first, but now I look at all the other companies in the world that I admire, and I have a sort of excitement at the idea of helping them effectively build the team they need. It's fun and hard work, we have so much to build, but it's really rewarding.

Something I'm proud of at Ashby...

The Ashby 2023 Keynote! While all of marketing ran this effort, I got to own two important sections from content to customer interviews to post-production, and helped run the day of production and coach speakers during the actual event. Was an awesome way to get to know the team, collaborate, and deliver real value for our customers.

Something I've helped the team with...

Small but important as a growing company: Built a social media calendar in Asana for marketing to easily visualize what is being promoted by the team as a whole and when we have gaps in updates to introduce fresh content ideas.

Most surprising thing about Ashby...

That it hasn't taken over the entire ATS market yet! The product is incredible, driven by a team that is humble, diligent, and deeply passionate about championing talent and recruiting.

Something I'm proud of at Ashby...

I set up a new type of integration that allows Ashby users to automatically create and attach CodeSignal live interview sessions to their interview invitations. The integration is designed so that we can easily extend it to support creating more interview resource types in the future!

Something I've helped the team with...

I’ve worked on streamlining our API validation to make it easier for engineers to add new endpoints quickly and safely. I’ve also started converting our API docs to the OpenAPI format. This will eventually allow us to generate API validations from our documentation and automate the process of publishing our documentation.

Most surprising thing about Ashby...

I’ve been surprised by how extensive the product is —especially considering the size of the team. It’s been very impressive to see how many different feature areas there are while onboarding. Everyone encourages each other to build for the long term and I think this plays a big role in why the team has been able to build such a powerful product with a small team.

Something I'm proud of at Ashby...

I built an integration with the Paylocity HRIS system that allows our customers to seamlessly send their hired candidate data to their onboarding module and avoid manually entering data that already exists in Ashby.

Something I've helped the team with...

I made it much easier for our team to see how many additional email lookups our customers have and when they expire. Our support and success teams used to have to manually calculate which email lookups are part of the base plan and which were purchased separately. They then had to figure out when additional email lookups expired and sometimes trick the system into doing the right thing. Now it's properly tracked and easy to adjust!

Most surprising thing about Ashby...

How mature Ashby as a company is. Everything's well documented, there's structure, and the product itself is of high quality which shows that it was built with the long-term in mind. At the same time, it's easy to communicate and make decisions without any bureaucratic hurdles. It's truly amazing to see how much a small team can achieve.

Something I'm proud of at Ashby...

I have contributed to designing and improving our structured onboarding process for new customers implementing our All-in-One product. We now have a more streamlined process to get Ashby implemented faster.

Something I've helped the team with...

I’ve created enablement documentation for our internal teams so we are all aligned on best practices for implementating Ashby with a customer!

Most surprising thing about Ashby...

There is intention and thought behind everything that is done at Ashby. Whether it is within the product or internal communication/collaboration, things aren’t being done just because. I can see that this deliberate intention has fostered a great internal culture at Ashby that does not feel chaotic for a startup.

Something I'm proud of at Ashby...

There were some legacy settings in Ashby the confused nearly everyone — customers, the support team, and developers. I overhauled the entire thing, making the UI more clear and intuitive and refactoring the logic behind it to be more straightforward and easier to extend if the need arises.

Something I've helped the team with...

I implemented a toast notification system for a fairly barebones internal application. Before, when someone made an update, there was no positive feedback to the user that the change they made actually went through. Now with the notification system, users have much more confidence that the changes they are making are taking effect.

Most surprising thing about Ashby...

On the surface, applicant tracking systems don't seem that exciting — Ashby turns that assumption on it's head! The more I learn about the application, the more excited about Ashby I become. The passion and excitement from the team is contagious and is clearly reflected in the quality of app that has been (and continues to be) built!

Something I'm proud of at Ashby...

I've built a system for quantifying how-to questions customers ask in Ashby. That data-driven approach is aimed to identify frequently asked questions that can be deflected by response with an article using generative AI automation tools. As a result, responses to questions that don't require troubleshooting can be automated, improving response time and saving Support team effort on other tasks.

Something I've helped the team with...

I created a training on Post-Hire integrations. The training includes necessary details to save the team's time on troubleshooting as well as the list of existing issues and support tickets for context on what to expect from an integration and how to resolve integration questions in the most efficient way.

Most surprising thing about Ashby...

The most surprising thing is the team behind Ashby: how professional everyone is and how everyone works on customer experience.

Something I'm proud of at Ashby...

I've defined our QA process from the ground up: from how new features get QA-ed to how bugs get repro steps to our test plans for each feature.

Something I've helped the team with...

I created a bug reporting process to bridge the gap between our customer service and engineering teams. Incoming bugs can quickly and smoothly be triaged and assigned to the right engineers for a fix.

Most surprising thing about Ashby...

One of the things that drew me to Ashby is still one of the things that most amazes me - that such a complex, impactful product can come to life with a small (so far!), mostly remote, focused team.

Something I'm excited to work on at Ashby...

I'm excited to help support my coworkers on GTM teams. Building tools that reduce toil and help folks focus on the best part of their jobs is incredibly rewarding.

My onboarding experience at Ashby...

Onboarding at Ashby has been so smooth. From getting my developer environment set up, to making meaningful changes fast, to meeting the team, every part has been well thought out and very inviting.

Most surprising thing about Ashby...

It's actually been pretty unsurprising. The way Ashby presents itself in job descriptions, as well as throughout the interview process, really does capture the culture and the priorities of the team. Through that process, I felt confident that I wanted to join this team, and my experience so far has backed up that confidence.

Something I'm proud of at Ashby...

Creating customized dashboards and reports is my favorite part of being a Recruiting Operations Consultant at Ashby. Through these builds, we are able to cut manual work time for recruiting ops and recruiting teams down significantly. As someone who has previously been a recruiter, I know how much every second of the day matters and being able to cut hours off a recruiting team's workload is incredibly motivating and rewarding.

Something I've helped the team with...

I rebuilt and reconfigured standardized dashboards to make it easier to onboard customers using the analytics functionality.

Most surprising thing about Ashby...

The intentionality of both the product and growth of the company. The product is created with such great intention so that our foundation is prepared for change and scale. Outside of the product, team growth is planned with great care to ensure we are hiring the right people at the right time for the workload of the organization.

Something I'm proud of at Ashby...

I've been refining how we work with larger, and more complicated, customers to ensure they have a full understanding of the product and the ability to see value as soon as possible.

Something I've helped the team with...

I am building out competition focused content to ensure we have a strong understanding of the other platforms in our market and how Ashby delivers a differentiated experience.

Most surprising thing about Ashby...

The raw power in our product —with a few clicks we can deliver insight and understanding that traditionally took hours, days, or weeks of working in spreadsheets. It's amazing to watch customers light up when they see what they are capable of with Ashby.

Something I'm proud of at Ashby...

I have improved our sales process to help our start-up customers evaluate Ashby.

Something I've helped the team with...

We have documentation on nearly everything at Ashby which has been a game changer for the onboarding process. After introducing a new sales intelligence platform to the Go-to-Market team, I helped document the set up instructions and best practices.

Most surprising thing about Ashby...

The most surprising thing about Ashby is how many people talk about their positive experience with the tool and how quickly that message has been spreading to others! It speaks volumes to the engineering and design principles at Ashby.

Something I'm proud of at Ashby...

Analytics customer kick offs! Providing a strong onboarding experience for our partners, driven by thoughtful discovery, enablement, and training ensures our customers have what they need to succeed using Ashby Analytics.

Something I've helped the team with...

Internal documentation around adoption markers, timelines and expected implementation maps have helped sales and product teams see the progress and expectations for new partners.

Most surprising thing about Ashby...

Our teammates are very thoughtful with communication and async workflows. Everyone has the expectation of respecting others' calendars and rhythms, all while prioritizing needed work.

Something I'm proud of at Ashby...

I have helped shape the sales process to help our start up customers evaluate the ATS market in clear and friendly environment.

Something I've helped the team with...

I love to write new email copy for the rest the team to use in outreach to prospective customers!

Most surprising thing about Ashby...

How much our customers love using Ashby! Our #ashby-love Slack channel is buzzing all day with incredible feedback for the product and our customer support.

Something I'm proud of at Ashby...

Being an early hire on the CS Team, I've helped build out some of the core processes that the team uses when onboarding new and existing customers! Friday brainstorming sessions with my team are one of my favorite parts of the week and very productive!

Something I've helped the team with...

I've enjoyed helping bring insight into some of the more complex customer asks, and enjoy being able to relay that information to the rest of the team. Watching a request that I record from a customer go from idea, to being built, to being relayed back to the customer is rewarding!

Most surprising thing about Ashby...

How much customization is available within the product!! In the short amount of time that I have been here, seeing customers' reactions to a feature has been so exciting!

Something I'm proud of at Ashby...

I implemented syncing data from other recruiting software into Ashby. It opened up Ashby's powerful reporting features to customers who can't use our all-in-one product yet.

Something I've helped the team with...

I sped up our automated tests on CI by 10x; they now run in under 10 minutes. We're able to make changes and deploy much faster than we could before.

Most surprising thing about Ashby...

What's always surprising to me, is how each existing feature in Ashby instantly produces some additional value to a new feature. For example, when I worked on a data integration feature all the data that got integrated was automatically exposed to Ashby's analytics features. If you build something at Ashby, very often you'll be able to take some existing building blocks and use them in a new feature with only a little bit of glue code.

Something I'm proud of at Ashby...

Analytics customer kick offs! Providing a strong onboarding experience for our partners, driven by thoughtful discovery, enablement, and training ensures our customers have what they need to succeed using Ashby Analytics.

Something I've helped the team with...

I created internal documentation around adoption markers, timelines, and expected implementation maps that have helped sales and product teams see the progress and expectations for new partners.

Most surprising thing about Ashby...

Our teammates are very thoughtful with communication and async workflows. Everyone has the expectation of respecting others' calendars and rhythms, all while prioritizing necessary work.

Something I'm proud of at Ashby...

I'm excited to be a part of the team that reviews, updates, and creates new guides for our customers. It helps our customers feel confident in the tools they're using and ensures that everyone understands the purpose and possibilities of the amazing features Ashby has.

Something I've helped the team with...

I'm currently working with a teammate to review, update, and create internal documentation, so that everyone at Ashby can stay up-to-date with new or updated features and workflows.

Most surprising thing about Ashby...

I continue to be pleasantly surprised at how kind, inclusive, and supportive everyone is. Across departments and teams, we're all here to help each other and that feels great.

Something I'm proud of at Ashby...

I helped launch the first out-of-home campaign for Ashby. It is incredible to see the positive feedback from our community and business coming from the billboards!

Something I've helped the team with...

We've built a very automated and robust process for enriching our prospect target lists. It's enabled better targeting and accuracy in marketing and sales initiatives.

Most surprising thing about Ashby...

How much customers love Ashby! The level of customer advocacy is not something I've seen before.

Something I'm proud of at Ashby...

Over my first year, I've been focused on change management for our largest enterprise customers and helping build a new scalable framework that reduces time-to-value and increases customer satisfaction. This initiative has been crucial in helping our customers adopt Ashby quickly and easily, providing their talent acquisition teams with game-changing value. I'm excited to see how this framework continues to evolve and benefit our largest customers.

Something I've helped the team with...

As Ashby continues to build our enterprise customer base, I've had a large focus on creating customer champions that can speak to their experience and do reference calls with potential clients. Changing ATS's is a large undertaking and meeting with similar companies in similar positions does a lot to build excitement and assuage any fears of switching.

Most surprising thing about Ashby...

The most surprising aspect of Ashby has been how well documented everything is. Startups of this size usually have a lot of info living in people's brains but there's a strong culture here around documenting processes and sharing information. It has made learning all the different parts of the company much easier than I expected coming in.

Something I'm proud of at Ashby...

I'm helping to shape our GTM approach for larger companies in EMEA, learning and sharing the nuances of selling in this market.

Something I've helped the team with...

I've collaborated with EMEA colleagues and leadership to refine messaging for the EMEA market.

Most surprising thing about Ashby...

The obsession to provide the best-in-class product to our clients. Everybody cares so deeply about what our clients need － it's refreshing to be a part of.

Something I'm proud of at Ashby...

I am proud to have guided over 175 companies through selecting Ashby as their ATS of choice. From companies as small as two hiring their first engineer to companies with over 100 employees and plans to double in size. It is so fun to see how Ashby can be a fit for everyone!

Something I've helped the team with...

I’ve been actively involved in onboarding new team members at Ashby, helping them get up to speed quickly and feel supported from day one. I love to be a go-to resource!

Most surprising thing about Ashby...

The pace of innovation! It is very rare to have a custom suggest an idea and then see it come to fruition so soon thereafter. Our release blog is a world of wonder 🎉

Something I'm proud of at Ashby...

I've helped document customer-journey milestones and enable fellow High Touch CSM's to work efficiently using documented playbooks and templates. As the team continues to grow, consistency in process and customer experience will help drive value and adoption for our customers and speed up the onboarding time for our new hires!

Something I've helped the team with...

I've helped document customer-journey milestones and enable fellow High Touch CSM's to work efficiently using documented playbooks and templates. As the team continues to grow, consistency in process and customer experience will help drive value and adoption for our customers and speed up the onboarding time for our new hires!

Most surprising thing about Ashby...

The size and efficiency of the team. From the outside looking in, you may guesstimate that the employee count is easily twice it's actual size. Ashby's attention to detail and emphasis on making the right hires culminates in an extremely effective, productive, and collaborative team with absolutely incredible results for the product and customers.

Something I'm proud of at Ashby...

I'm very proud that I brought in the largest deal in company history less than 5 months into my tenure here. This prevalent logo in the AI space will help spur growth as we move upmarket, and had a significant impact from a revenue perspective.

Something I've helped the team with...

I've built a "Mutual Partnership Plan" that some of my teammates use in their conversations with prospective customers as we map out the steps that need to be taken before a partnership is cemented. It can be a helpful project management tool that creates accountability and surfaces concerns.

Most surprising thing about Ashby...

It has to be how effusive customers are about the product. It's really fun to demo this for folks who have been using tools that haven't met their standards for a long time.

Something I'm proud of at Ashby...

I've helped to improve functionality of internal tools that are used to track issues sothat we can provide our users with timely updates. I appreciate how every person on the team is given the agency to make improvements when needed!

Something I've helped the team with...

I've collaborated with other team members to keep internal documentation up-to-date and am working on ways to improve documentation of processes so the team can support our customers most efficiently.

Most surprising thing about Ashby...

How quickly the product evolves and how thoughtfully executed every change has been!

Something I'm proud of at Ashby...

As the only dedicated resource to sourcing (for now!), I've been able to support hiring across all functions while partnering with hiring managers across the company. From setting up and implementing processes to providing product feedback and participating in community events, there's no shortage of ways to have impact.

Something I've helped the team with...

One of the great things about working at Ashby is the ability to balance day-to-day work with longer term projects that materially move the work forward. Taking this kind of proactive approach means I get to work on a project that will impact how we hire for engineering roles into the future, but that is also a fun break in the routine work.

Most surprising thing about Ashby...

How remarkably effective and balanced everyone is. I've worked in high-stress environments where it feels like there are fires everywhere, and Ashby is just the complete opposite. It's like being in a well-oiled machine without losing the innovation, creativity, and excitement of a growth stage company. Might be biased, but I think it comes down to the people.

Something I'm proud of at Ashby...

I've been working on our LinkedIn Ads strategy and it's been an amazing journey in teamwork. Redefining this strategy has required cross-functional efforts and aligning the execution across many folks. The results have rewarded the amazing work the team has done.

Something I've helped the team with...

For a Marketing team, being able to target the right audiences at the right time is crucial for any campaign or channel. I built a Total Addressable Market database that allows us to track and evaluate companies in our market and identify ones that are ready to start the sales cycle with us. This data improves our knowledge and targeting of prospects across many different channels.

Most surprising thing about Ashby...

Ashby's remote culture is unique; its values are designed to make each team efficient, autonomous, but aligned with the company goals.

Something I'm proud of at Ashby...

When scheduling interviews, hiring managers previously had to send a confirmation email after completing the scheduling process, which required extra clicks and was easy to skip by mistake. I built a feature which allows default confirmation emails to be configured in the scheduling flow so that they can be sent out automatically when the interview panel is finalized! This new flow is especially useful because it allows the email to be previewed and customized before finalizing the schedule and sending calendar invites.

Something I've helped the team with...

A few months ago, I came across an integral part of our application which was both complex and under-documented. I took the time to write up clear documentation and was thrilled when another teammate (Morten) followed it up with a refactor of the original API!

Most surprising thing about Ashby...

Our team has high standards, but never at the expense of a supportive environment! I always get the help that I need when I need it, and whenever I launch a feature, I feel greatly appreciated for my hard work.

Something I'm excited to work on at Ashby...

As the first CSM based in Europe, I'm super excited to help support our EMEA customers in getting the most out of Ashby. I'm also excited to leverage my past experience working in HR and recruiting tech to provide a smooth onboarding experience for customers and enable adoption across their organisation. I love working with data 🤓 so I'm looking forward to building out how we leverage this and enable teams to make data driven decisions through Ashby's epic reporting capabilities.

My onboarding experience at Ashby...

My onboarding experience has been great, the team was incredibly welcoming and supportive of my learning! Being the first High-Touch CS in the UK meant I was on a different timezone, but the team leaned in to support me by hopping on early calls which I'm super grateful for. I'm amazed by how well documented everything is and how if you have questions, you'll always find the answer!

Most surprising thing about Ashby...

How considered and thoughtful everyone...and everything is! From product releases that solve genuine pain points to the structure around internal communication. The team is incredibly efficient and collaborative, meaning we can truly support our customers and be proactive in addressing their priorities. Ashby listens to it's customers and employees, resulting in a truly excellent product and employee experience.

Something I'm proud of at Ashby...

I have been so excited to expand our team to include Customer Education and Knowledge Management. Even while still being in the building stages, the foundation we have laid for enablement has driven improvements in our content and related processes. The opportunity to further enable our customers to solve challenges and improve the TA experience using Ashby has been great to see.

Something I've helped the team with...

I restructured our onboarding approach in Support to group learning modules and materials by product area. This has been helpful in giving our new Support folks a deep understanding of the platform, but has made it's way to other Ashby newcomers on other teams.

Most surprising thing about Ashby...

I have learned that it is very possible to move swiftly while being intentional and thoughtful in one's approach. In other organizations, it can be easy to conflate being busy with being productive. It is not that way at Ashby. Having both the responsibility and sense of ownership to approach challenges with deliberate care and collaboration yields stronger results, better change management, and ultimately happier people. It's a unique approach that makes Ashby special.

Something I'm proud of at Ashby...

In May 2023, I joined Ashby to assume the responsibility of customer renewals and build out a scalable contract management process. By July, I had complete autonomy over our customer renewals and contract inquiries, and was able to deliver transparent and on-time renewals for both our customers and Ashby. This transition has helped to improve our overall customer retention, while creating a more intentional and positive renewal experience.

Something I've helped the team with...

I was thrilled to see Ashby identify the need for my role early on as a company, as a dedicated Contract Management team is essential for allowing Sales and Customer Success to dedicate their efforts to bringing on and supporting Ashby customers. The commitment to customer growth and success was evident in this business decision, and has proven effective since I joined Ashby to take over renewals and contracts.

Most surprising thing about Ashby...

The pure delight of Ashby's customers will never cease to amaze me, and is unlike anything I have experienced in Saas. This is, of course, due to Ashby's overall vision and the high level of talent they have secured. Each team with Ashby brings an essential element that adds to the customer fandom over Ashby that we see each day. It is a joy to engage with customers who are so infatuated with the product and the Ashby way!

Something I'm proud of at Ashby...

In my fifth month at Ashby, I closed our biggest deal yet. It was a great way to see firsthand how the whole team supports sales and comes together as we learn how to win in the enterprise space and displace legacy ATS providers. Building the enterprise sales motion has been really fun and I'm excited to see this record broken!

Something I've helped the team with...

As we continue to build enterprise pipeline, I've helped create sales collateral to support the specific needs we're uncovering to better support our competitive position and stand out as a thought partner vs just another vendor.

Most surprising thing about Ashby...

As a salesperson, the way Ashby team members embrace the One Team culture has been the most pleasant surprise. Folks across teams are proactive to open their networks to help book meetings and/or move deals along.

Something I'm proud of at Ashby...

We had our biggest hiring year to date last year! I built on our existing cohort model, and worked closely with GTM hiring managers to create streamlined processes that reduced our time to fill and kept us ahead of hiring goals.

Something I've helped the team with...

Most surprising thing about Ashby...

Product velocity. As an end user of the product, I see first hand how quickly our team actions feedback, and how impactful that is to my day to day. It's very meaningful!

Something I'm proud of at Ashby...

I built a new service for converting offer letters and signature documents. Our old system didn't support all the features necessary to successfully convert the wide variety of documents our customers had. The new service supports is much less likely to randomly rearrange documents and we have better tooling to monitor, debug, and fix problems.

Something I've helped the team with...

I automated the application of database index migrations in production, replacing a manual process. Better for security and less busy-work for engineers!

Most surprising thing about Ashby...

New hires are trusted like other engineers to make decisions and ship changes to the product. It's a little intimidating, but also really exciting to complete a task in your first few days and see it go live almost immediately.

Something I'm proud of at Ashby...

I added the employee permissions history panel and underlying audit logging. This will help customers work out why and when things have changed in their data and reduce the load on our team investigating.

Something I've helped the team with...

I updated the organization administration UI to have collapsible sections. This small change helped different people who used the UI to administer different parts of an organization and saved them time.

Most surprising thing about Ashby...

How much has been built and the quality of the features and the underlying code. There's a lot here and a lot still to be built but it's been easy to find and understand everything I've come across so far.

Something I'm proud of at Ashby...

I standardized processes to help our Startup Account Executives provide amazing experiences for our customers. We strive to become both product experts as well as thoughtful and trustworthy advisors for the businesses that we work with.

Something I've helped the team with...

A standardized dashboard in HubSpot for our Startup Account Executives that enables us to remain aligned on all the key areas of our motion. This dashboard has given us the opportunity to have a variety of meaningful conversations with both my direct team as well as other departments. As they say, you can't improve what you don't measure!

Most surprising thing about Ashby...

Ashby's thoughtful and intentional culture fuels our rapid innovation, creating an extraordinary number of Ashby super-fans in the market.

Something I'm proud of at Ashby...

I have been working on our new in-app Onboarding, which will hopefully help customers self-serve and more easily connect them to what they need in our documentation!

Something I've helped the team with...

I have recently been working on our Onboarding materials for new Startup CSM hires! Both refining what materials we introduce folks to, as well as crowdsourcing calls and emails that will serve as great learning tools.

Most surprising thing about Ashby...

How thoughtful everyone is about the work they do! We prioritize pretty fiercely, and that definitely leads to feeling like you are always contributing to important projects!

Something I'm proud of at Ashby...

When I joined in FEB '24 I really tried to hit the ground running generating pipeline in my new role. I was able to show the broader team success and shared my process to the whole sales team only a few quarters into my tenure. This also helped me excel in my first year and make the jump to Enterprise less than a year in to my time at Ashby.

Something I've helped the team with...

I talked about the outbound motion I helped create above but also just giving a really good sales experience when people come to Ashby and evaluate the platform.

Most surprising thing about Ashby...

When I first started the customer love really stood out and still does. Another things that's became evident since I started, is the level of talent working at Ashby in every department. Everyone is really passionate about the problems were solving and the customers in this space. It's pretty wild to see the diverse backgrounds and the success people have had before Ashby. There's so many examples across all departments where people have seen what good looks like.

Something I'm proud of at Ashby...

In my first quarter, we brought 15+ new integrations to market. I'm excited to keep up that velocity and keep building relationships with our partners across all of our programs.

Something I've helped the team with...

We launched a Premium Support program for our VC partners in collaboration with the Startup Customer Success team.

Most surprising thing about Ashby...

The communication culture! While completely remote, there are only 47 public Slack channels and clearly defined ways of communicating and documenting work.

Something I'm proud of at Ashby...

I've helped increase recruiter efficiency by making our bulk data import functionality easier to use and available to more internal users. I've also made workflow improvements across the app, from performance boosts for in-app notifications to fixing tricky caching issues with our candidate pipeline views.

Something I've helped the team with...

I've improved our codebase health by investing in our feature flag tooling and encouraging others to remove old flags after full rollout. We ship a lot, often, so our flag count was climbing rapidly, but we've now stabilised that growth and removed a lot of dead code in the process!

Most surprising thing about Ashby...

In engineering, the speed of shipping, unlocked by autonomy, an excellent team, and solid tooling. At Ashby overall, I've really appreciated the coherent company strategy which is documented, shared company-wide, and thoughtfully reviewed and updated.

Something I'm proud of at Ashby...

Improving our in-app tours has been a blast. I've got to learn about the platform from some incredible colleagues and then pitch ideas and implement! 😀

Something I've helped the team with...

I haven't "shipped" anything quite yet, but have a few exciting projects in the works that will greatly benefit the team!

Most surprising thing about Ashby...

The scale of our reporting feature! I didn't realize just how in-depth you could get. There are so many fully functional dashboards/reports already built out for customers to take advantage of on day one.

Something I'm proud of at Ashby...

I've built a series of new in-app tours tailored to specific customer goals, providing a more personalized onboarding experience. These tours help customers see the right information at the right time, ensuring they get the most relevant guidance as they navigate Ashby.

Something I've helped the team with...

Our team handles a high volume of questions from our startup customers, often needing to respond quickly and efficiently. I've built a library of hundreds of text snippets to help our team streamline repeated responses, saving time while ensuring consistency and the right tone in our communication.

Most surprising thing about Ashby...

The level of intentionality and detail in everything we do is remarkable. From internal communication to documentation, and the product itself, everything is meticulously thought through.

Something I'm proud of at Ashby...

Since joining Ashby, I revamped a portion of our internal training program for new hires, equipping them with the skills to conduct customer-facing calls with confidence. The redesigned program introduces realistic scenarios and feature-specific questions, ensuring new hires are well-prepared for live conversations.

Something I've helped the team with...

I'm really excited about a new quarterly outreach email to our Startup customers! The initiative is all about driving engagement and helping customers maximize the value of Ashby - whether through new features, expert tips, or underutilized tools. We're really interested in empowerment beyond Onboarding and this ties neatly into our ongoing efforts!

Most surprising thing about Ashby...

The strong culture of collaboration and intentionality. Before joining, I had read Abhik's blog post about thoughtful communication and his approach felt truly mythical. I can report that Ashby walks the talk: my days are uninterrupted by random pings on Slack. When I do seek input from others, team members provide valuable insights and are excited to help. I feel like I will be able to do my best work here.

Something I'm excited to work on at Ashby...

I’m excited to keep contributing to our growing list of customers and ensure they have a fantastic experience every step of the way! I’m genuinely impressed by the sheer number and quality of logos we proudly call Ashby customers. I love seeing Ashby success stories — whether on our website, G2, or just during a LinkedIn scroll.

My onboarding experience at Ashby...

I’m happy to report that the high expectations for onboarding, set during the interview process, have not only been met but exceeded! The onboarding experience has been smooth and well-documented, allowing me to feel confident when speaking with our customers about all the exciting features the Ashby platform offers. The sense of cross-functional collaboration from CS, Support, Partnerships, and beyond has been incredible.

Most surprising thing about Ashby...

For a relatively young company, the size of the Ashby community we've built and the speed at which it’s growing are truly remarkable. It’s incredibly rewarding to hear so often from our customers, and even former customers, about how much they love using our platform and working with our team.

Something I'm excited to work on at Ashby...

I'm looking forward to helping Chapman, Mike, and Kushal build out the onboarding and training process for new SE hires in order to help folks get ramped efficiently and effectively.

My onboarding experience at Ashby...

Onboarding has been great so far! It's fun getting to help shape the process and I appreciate how open to feedback everyone is.

Most surprising thing about Ashby...

How quickly and often product releases occur! It's amazing to see the ongoing impact and value Ashby provides for customers.

Something I'm proud of at Ashby...

To help our go-to-market (GTM) teams, I've published lots of documentation to provide transparency around our approach to responsible AI development. As a result, our teams have been able to significantly speed up customer approval to utilize Ashby's AI features and functionality.

Something I've helped the team with...

I built Ashby's AI-Assisted Application Review feature, which has saved our customers (including our own Talent team) hundreds of thousands of hours. Beyond just saving time, this tool has made hiring fairer for candidates by reducing individual reviewer biases and decreasing reliance on simple shortcuts, enabling recruiters evaluate candidates more holistically.

Most surprising thing about Ashby...

The overall kindness, competence, and responsiveness of the team. All of the people I've worked with at Ashby are strong individual contributors, but what stands out to me is how quickly things get done and how easily people come together to solve problems for both customers and each other.

Something I'm proud of at Ashby...

A feature for Support to be able to "favourite" commonly used internal tools

Something I've helped the team with...

A performance overhaul of our Rich Text Editor

Most surprising thing about Ashby...

The creativity and humour.

Something I'm excited to work on at Ashby...

I'd like to help make Ashby as intuitive as possible. As someone who has been a recruiter in the past, I know how much an ATS can effect the day-to-day of a recruiting team. Having a platform that is designed for them and that is flexible and scalable can make a huge impact on an organization.

My onboarding experience at Ashby...

My onboarding at Ashby was great! Though there is a ton to learn, they did a great job of breaking up the process into bite size pieces. The culture at Ashby is special, I felt welcomed from day one.

Most surprising thing about Ashby...

The most surprising thing about Ashby is the rate in which features are shipped. It feels like there are new features and additions to the platform on a weekly basis. To me, this shows how much we care about the end users experience and feedback.

Something I'm proud of at Ashby...

I am on a quest to consolidate our design system, and make easier to see what we have. Clearing out the clutter and distractions helps me avoid those silly time wasting mistakes of using the wrong tool for the job.

Something I've helped the team with...

I added a feature that saves your notes as you are writing them. I really like building a feature that improves the product without changing how the user is working, and everything functions just a bit smoother

Most surprising thing about Ashby...

How laser focused everyone is on making a better product. No one is getting distracted by vanity numbers, competition, or fads.

Something I'm proud of at Ashby...

I built a tool that allows our support team to track and understand the reasons behind scheduled dashboard delivery failures.

Something I've helped the team with...

I've helped improve dashboard usability for some of our largest customers with features like Saved Views, Link Sharing and Filter Negations.

Most surprising thing about Ashby...

How the combination of protected focus time, trust and autonomy allows engineers to ship impactful features fast.

Something I'm excited to work on at Ashby...

Too many things. There are quite a few exciting projects in-flight that I want to contribute to in addition to setting up the codebase for even-more rapid iteration.

My onboarding experience at Ashby...

Thorough and supported. There is a lot of product to understand, but Ashby's culture of writing documents it well via normal process.

Most surprising thing about Ashby...

The amount intention behind decisions. Features and code are thought through super well and the emphasis is on getting it right over speed. But, there is enough in place that we still can ship fast.

Something I'm proud of at Ashby...

I've made various improvements to our API, shipped a few new endpoints and automated the creation of some of our documentation. I've shipped a new partner integration, as well as lots of other minor tasks!

Something I've helped the team with...

I've worked on some of our internal tooling, adding features to streamline people's workflows.

Most surprising thing about Ashby...

The dedication to a productive and trusting work environment is very refreshing. The flexibility and freedom as to how I work and the rigorous lack of non-useful meetings means I feel like I'm shipping a huge amount already!

Something I'm proud of at Ashby...

I've been really excited to test different approaches to onboarding our customers - working closely with Morgan to try and figure out the best route to get a customer stood up and finding success with Ashby

Something I've helped the team with...

I'm currently working on building out a table of contents, with document summaries included, for the Customer Success team once they've onboarded - you read a lot during your onboarding phase, and the idea of this summary is to make it easier to go back and find a useful document that you may have read in week 2!

Most surprising thing about Ashby...

The speed which the team ships updates, fixes, and entire new features to the team. The cadence that we're getting things into our customer's hands is second to none, and we're constantly able to make our customer's lives much better!

Something I'm proud of at Ashby...

I've helped 90 exciting startups across Europe, Africa, the Middle East, and Asia-Pacific evaluate and get started with Ashby to achieve their ambitious hiring goals.

Something I've helped the team with...

I'm currently the onboarding buddy for two of our newest Startup Account Executives in EMEA, showing them the ropes and helping them ramp up as quickly as possible so they can start running ATS evaluations with our prospective customers.

Most surprising thing about Ashby...

In a relatively short time, Ashby has become one of the best ATS's on the market (the best in my opinion, but I might be biased!). Having worked at multiple software startups in the past, it's truly mind-blowing how quickly we've become a category leader, how good and fast our Product and Engineering teams are, how talented, thoughtful, and tenacious the team is at large, and most importantly how much our customers love us and how much value we're delivering for them.

Something I'm excited to work on at Ashby...

The more I learn about Ashby, the more excited I get about the future! The Support Team is full of curious people. I hope to leverage the team's expertise, knowledge, and skills to deliver best-in-class support. As the team and product grow, I want to build processes that improve our collaboration.

My onboarding experience at Ashby...

Onboarding has been thorough and thought-provoking. I've been learning how Ashby and the Support team works through self-guided, facilitator-led, and shadow sessions. The internal and external documentation is unbelievably well-crafted and informative.

Most surprising thing about Ashby...

I've been surprised and impressed by the intentional communication at Ashby. While everyone has been so welcoming and friendly, Ashby takes the quality of our communication seriously.

Something I'm proud of at Ashby...

Leading the live webinars project along with Daashon, Janica, and Jared. It was great to be able to bring in past webinar experience from outside of Ashby and collaborate with everyone to get this project off the ground.

Something I've helped the team with...

The launch of our Ashby Foundations webinars! It's the first live webinar series that the Startup Customer Success team has conducted.

Most surprising thing about Ashby...

How genuinely excited everyone is to be working at Ashby!

Something I'm proud of at Ashby...

We use dbt for data modeling at Ashby, and I led the effort to restructure our dbt project - proposed the changes and got them deployed. The goal was to make the project more streamlined and maintainable, with clearer data layers and schemas, as well as practices that scale better with the team. And it’s been great to see it working well in practice.

Something I've helped the team with...

I built a set of data models and a consolidated dashboard for the RevOps team to help surface customer account mismatches between our CRM, sales records, and Ashby’s backend. It’s made it easier to spot issues early and reduced a lot of the manual work the team used to do.

Most surprising thing about Ashby...

The level of thoughtful communication - I’d heard it was part of the culture, but experiencing it firsthand was a pleasant surprise. It’s been absolutely rewarding to work with a team that respects your time - meetings are rare and purposeful, and most updates come through clear, thoughtful write-ups.

Something I'm excited to work on at Ashby...

I'm excited to help advance Ashby to the biggest vision possible - to help those in TA and TM have a complete end to end tool that feels like they dreamt it themselves.

My onboarding experience at Ashby...

Great so far!

Most surprising thing about Ashby...

That it's hard to find a negative review on the product OR the team - unheard of in the HRTech space!

Something I'm proud of at Ashby...

We streamlined our event planning workflows and onboarded key vendors to support operations, enabling us to scale and run more events efficiently.

Something I've helped the team with...

I spearheaded Ashby’s first user conference, Ashby One. It was incredibly rewarding to see the enthusiasm and positive feedback from our customers, community, and team.

Most surprising thing about Ashby...

I sensed that we had a strong customer base, but our customers really rave about us all the time! They constantly share their love of Ashby by email, social media, at events, etc.

Something I'm proud of at Ashby...

I take ownership wherever I can - whether it’s handling various internal requests and questions, joining calls with customers in my time zone, providing shadow sessions for newcomers, or sharing feedback. Overall, I strive to offer a helping hand to anyone who asks.

Something I've helped the team with...

I’m a relatively recent addition to Ashby’s team, but I’m proud of how quickly I’ve been able to fit in both personally and professionally. Early on, I dove into handling customer tickets and have consistently aimed to improve the quality of my work. I’m also proud to support newcomers through shadow sessions and any extra assistance they may need.

Most surprising thing about Ashby...

I’m amazed at how quickly Ashby is growing. In today’s world of monopolies and fierce competition, launching a new product and convincing the market to give it a chance is no easy feat. But Ashby is thriving, and it’s truly inspiring to see so many passionate Ashby fans.

Something I'm proud of at Ashby...

I think the high touch implementation process will have the most impact at Ashby, as it will allow us to transition implementing customers from CSM's to a dedicated Implementation Specialist for support during the onboarding period.

Something I've helped the team with...

In my first 90 days I have built a one-pager that outlines Ashby's data migration options, new resources for strategic customers who are implementing, and I am currently working on developing our high touch implementation process.

Most surprising thing about Ashby...

The agility and velocity of our Product and Engineering teams has been mind-blowing. I have been at a few startups in my tech career, but never one that essentially actions feedback in real time as often as possible.

Something I'm excited to work on at Ashby...

My goal at Ashby is to be a trusted advisor to my hiring managers, partnering to make the best hiring decisions for their teams. I've worked with hiring managers who dread the task of hiring, as well as those who get excited about building their team. My hope is that I can steward a sense of excitement and optimism around hiring among the teams I work with.

My onboarding experience at Ashby...

So far, so good! My first week was in Cancun, so it's really hard to have any constructive feedback as of yet - I may come back to this one!

Most surprising thing about Ashby...

The company's success, given the economic climate in tech! That's what got me so intrigued about the company, and excited about the role.

Something I'm proud of at Ashby...

Scaling our courses to enable the TA community has been really meaningful to me as a former recruiter. I'm thrilled I get to use my Learning & Development background in a new way and don't have to shelve the TA knowledge I amassed in past roles. I get to blend it all together for Ashby's courses and events.

Something I've helped the team with...

Working on the content for Ashby ONE as my first major marketing project is a career highlight! Coaching our speakers and ensuring they had an exceptional experience at our first user conference was so much fun. I learned a ton and feel like I've found my dream role at Ashby.

Most surprising thing about Ashby...

How much weight is placed on product feedback and feature requests. Ashby's product and engineering teams act quickly and thoughtfully to make our customers' experience the best it can be. Their speediness blows me away.

Something I'm excited to work on at Ashby...

I want to further Ashby's operating principle of deeply caring about customers by serving as their number one advocate and ensuring every customer relationship is successful.

My onboarding experience at Ashby...

Still onboarding, but so far, so good.

Most surprising thing about Ashby...

The most surprising thing is how genuinely kind and passionate everyone is. I'm so happy to have joined.

Something I'm excited to work on at Ashby...

I'm excited to build a deep understanding of our mid-market customers and then align our sales talent and resources to help accelerate their growth from start-up to global enterprise.

My onboarding experience at Ashby...

It's been fantastic! I'm genuinely impressed with the amount of documentation and resources available on day one. Having worked at a number of organizations at a similar stage and size, I can say that this is easily the best onboarding experience I've had.

Most surprising thing about Ashby...

Seeing the operating principles in action. Throughout the interview process and onboarding you immediately recognize an "Ashby way" of doing things that is thoughtful, empathetic and efficient.

Something I'm excited to work on at Ashby...

I am an expert in Workday and I bring a somewhat unique experience as a Workday administrator at an extremely large enterprise company (Intel Corporation). With that background, I would love to improve the Workday integration for large customers, make it easy for them to implement it, and make it flexible and reliable to enable high quality operations for our customers. I am also happy to lend a hand with the Ashby teams who need help engaging with HRIS/IT type of stakeholders during implementation - they can be a tricky bunch but I know them well, since I was one for many years 😉

My onboarding experience at Ashby...

I'm very lucky to be a part of the GTM onsite in my first week. The team has been very warm and welcoming, receptive of my early thoughts, and very helpful with answering my questions.

Most surprising thing about Ashby...

I'm pretty sure Benji has read every book ever written 😲 I love how engaged he is with the product and the team!

Something I'm proud of at Ashby...

I built a tool that sends our CSMs an email when one of our customers puts up a Head of Talent/Recruiting role. It helps us stay engaged with our customers and builds relationships from day 1.

Something I've helped the team with...

Most surprising thing about Ashby...

Ashby is very transparent with their goals and projects. I really enjoy getting to see what each team is producing and how at the center of every decision is making a product that customers will love.

Something I'm excited to work on at Ashby...

I am looking forward to continuing to improve the implementation experience for our customers and streamlining internal processes.

My onboarding experience at Ashby...

Great! I have appreciated the onboarding checklists and willingness of everyone to meet for coffee chats.

Most surprising thing about Ashby...

The culture! Everyone seems very involved in the continued success of the org and of the "work hard, play hard" mentality. Everyone has been super helpful thus far!

Something I'm proud of at Ashby...

I've built workflows and processes that have improved CRM data cleanliness, making it easier for teams to access accurate and reliable information. This has enabled streamlined reporting and reduced inconsistencies.

Something I've helped the team with...

I completely redesigned our lead routing process across multiple systems to ensure we are set up for 2025 and beyond!

Most surprising thing about Ashby...

How laser-focused the entire team is on growing and hitting goals. The combination of energy, focus, and determination is unmatched.

Something I'm proud of at Ashby...

I focus on deep discovery—uncovering what truly matters to customers and turning insights into action. It’s not just about asking the right questions, but about connecting the dots to drive real outcomes.

Something I've helped the team with...

I've worked with cross-functional teams to create business value assessments that showcase Ashby’s impact, giving Talent Leaders a stronger voice to drive change.

Most surprising thing about Ashby...

One of the most surprising things about Ashby is how much depth is built into every feature—it’s not just an ATS, but a full-fledged analytics and automation powerhouse.

Something I'm excited to work on at Ashby...

I'd like to bridge the gap between customer support and engineering so we have more tools and visibility to help our customers every day. Coming from a non-talent acquisition background, I'm excited to apply my existing skill set to Ashby and work more efficiently with cross-functional team members.

My onboarding experience at Ashby...

Onboarding has been wild! First and foremost, the team at Ashby is warm and welcoming, to the degree that I'm even more confident with my decision to work here after just a few weeks. Documentation has been on point, and everyone I've spoken to has been willing to connect, accept feedback, and—of course—allow me to ask them questions about Ashby!

Most surprising thing about Ashby...

At a glance, Ashby seems like a fairly straightforward product, but I was very surprised at how granular it is. The software is very agile and powerful, with so many ways of doing the same thing. I can see why our customers love using it!

Something I'm excited to work on at Ashby...

Ashby's broad and deep feature set provides many interesting UI, UX, and architectural opportunities. I'm looking forward to building on top of this with features that are easy and pleasant to use, whilst still meeting the needs of power users!

My onboarding experience at Ashby...

The whole process has been extremely smooth - well thought out, structured, and considerate. Support has been available at every step, and everyone has been quick to assist when needed.

Most surprising thing about Ashby...

The emphasis on getting things done, avoiding unnecessary busy work, keeping calendars clear and maximising focus time. It is refreshing and very much welcome.

Something I'm proud of at Ashby...

I've helped build out our extensive and thoughtful internal documentation, establishing processes that enhance how RecOps, Professional Services, and cross-functional teams work together. I've also helped streamline and add to structure to communication between RecOps and CSMs to ensure our customers have a cohesive experience across everyone they work with at Ashby.

Something I've helped the team with...

A contribution that I'm proud of is developing strategic partnerships with hundreds of customers, helping them not just use our platform effectively, but actually improve their overall recruiting operations through knowledge sharing my experience and what I've learned through cross-company insights.

Most surprising thing about Ashby...

The genuine transparency I see at every level. Everyone really is an open book, and that openness creates such a strong foundation for collaboration and trust.

Something I'm excited to work on at Ashby...

As Ashby's product offering keeps growing daily, I'd like to help create the tools that will allow the company to unlock more customers and more complex use cases.

My onboarding experience at Ashby...

Very clear and well organized. You start to contribute very quickly and you get a lot of exposure to multiple areas of the product and the company. The product is huge and there are a lot of resources to ramp up very quickly.

Most surprising thing about Ashby...

The speed from the engineering team. It's amazing that we release changes and new features multiple times per day to our customers.

Something I'm excited to work on at Ashby...

I'm looking forward to improving the product and the internal tools in all sorts of ways, from small quality-of-life improvements to larger features or tools. Our customers have very high expectations, and I'm excited to help exceed them.

My onboarding experience at Ashby...

Excellent! Very smooth. Nothing has caught me off guard. I've been able to answer so many of my questions through the documentation, and my manager and onboarding buddies have been very available and helpful. As a developer, I've been able to ship from the first day, which feels great. Also, having a list of tasks from day one has given me a clear direction and purpose.

Most surprising thing about Ashby...

I want to highlight three things that I already knew before joining but are even better than I expected. First, it's very cool to be building a product that you use or have used. Second, our customers are truly impressive: the hottest companies in the world choose Ashby (check the logos on the homepage!). Finally, I'm amazed by how much our customers love Ashby. The word of mouth is real: they become instant advocates and recommend us to their friends and colleagues.

Something I'm proud of at Ashby...

I’ve contributed to improving our onboarding experience by sharing feedback and ideas from my own ramp-up, some of which are already being implemented for future new hires. I’ve also worked with teammates to fine-tune internal documentation and support workflows - small adjustments that help us move faster and more confidently when supporting customers.

Something I've helped the team with...

One of the projects I’m proudest of was partnering with a teammate to support a major customer by reviewing and improving their offer letter templates. It was a detailed and time-intensive process that required a lot of collaboration, communication, and care. It wasn’t flashy, but it really demonstrated how much we’re willing to go the extra mile for our customers - and how well we work together as a team.

Most surprising thing about Ashby...

I’ve been consistently impressed by how intentional and thoughtful our decision-making is, both in how we build and ship product updates and in how we structure internal processes. Nothing feels rushed or reactive, but we’re still incredibly agile and responsive. It’s super obvious that every decision is grounded in principles and context, which creates a lot of trust across the team.

Something I'm excited to work on at Ashby...

I'm excited to combine my experience with learnings from the RecOps Community and combine our insights with the detailed recruiting data provided by Ashby. My goal is to develop a strong framework that helps companies excel by implementing tried and true RecOps practices. I'm eager to assist our customers in leveraging Ashby to succeed in any recruiting environment and to turn data into a valuable asset that helps their teams excel.

My onboarding experience at Ashby...

I’ve really enjoyed my onboarding experience—it’s been fantastic! The detailed documentation and the chance to meet many members of the team have made my transition smooth and welcoming. I’m feeling right at home already!

Most surprising thing about Ashby...

The most surprising thing so far has been the company's approach to communication. When I first read Ashby's Operating Principles, I thought they sounded almost too good to be true. But I've found that Ashby truly lives up to these principles. The emphasis on thoughtful communication is genuinely practiced and felt throughout the company.

Something I'm proud of at Ashby...

I’m proud of the early impact I’ve had in shaping a smooth renewal experience for our customers. I’ve worked closely with the Customer Success team to support upcoming renewals and ensure they’re set up for success, both from a commercial and relationship standpoint.

Something I've helped the team with...

I’ve shared feedback with Alex based on my experiences at previous companies, and I really appreciate how open she’s been to incorporating that into our processes. Some of those conversations have led to small but meaningful changes that help streamline workflows and create more clarity for the team—which ultimately supports a better experience for both our customers and internal stakeholders.

Most surprising thing about Ashby...

Ashby is a hidden gem—not just because of the incredible product we deliver for customers, but because of the environment, culture, and amazing people that make it all happen.

Something I'm excited to work on at Ashby...

I'm excited to join the growing EMEA team and contribute to their already booming success across the region. I hope to be a culture carrier for the team in Europe!

My onboarding experience at Ashby...

Great! It's early doors, but I've been welcomed already and I'm excited to get going. I'm a real kinetic learner, so Gong recordings, shadow demo's and hearing about my colleague's experiences will be hugely helpful for my onboarding.

Most surprising thing about Ashby...

I feel instantly calm since joining. Everyone I've spoken to has been kind and forthcoming with information when needed. I think the hiring process really impacts this smooth arrival to Ashby - it means you feel a part of the team before you actually get here.

Something I'm proud of at Ashby...

In collaboration with my team, I've helped spearhead one of our company-wide strategic initiatives. This project has touched nearly every department in the organization, driving clarity and focus for Ashby and helping to accelerate the GTM motion for the global Enterprise team.

Something I've helped the team with...

I'm most excited about building out the Enterprise team and helping refine Ashby's Enterprise motion. We've put a healthy amount of process and structure in place this year that will set the Enterprise team up for success for years to come.

Most surprising thing about Ashby...

All of the amazing things we're able to accomplish with a lean and mighty team!

Something I'm excited to work on at Ashby...

My goal is to further accelerate our customers' time to value and drive deeper adoption of Ashby. I’m excited to help refine and develop scalable playbooks that empower our High Touch customers to fully leverage Ashby with confidence.

My onboarding experience at Ashby...

Onboarding at Ashby has been incredibly smooth. The documentation is thorough, well-organized, and strikes the perfect balance between detail and clarity, making it both comprehensive and easy to follow.

Most surprising thing about Ashby...

The level of thoughtfulness and attention to detail! Every aspect of Ashby's operations is driven by a clear purpose—from how we communicate and document information to even the smallest interaction within our product. This enables us to deliver a truly outstanding experience for our customers.

Something I'm excited to work on at Ashby...

I'd like to dive deeper into supporting developer topics and become an expert on helping our customers implement development strategies with our API and Webhooks.

My onboarding experience at Ashby...

So far everything has been great and Sara has been incredibly supportive. There's still a ton to learn and I'm excited to dig in.

Most surprising thing about Ashby...

Ashby cares deeply about customer feedback and makes meaningful changes that impact the organizations that request them.

Something I'm proud of at Ashby...

Added tracking of IP addresses for submitted applications and allowed customers to edit the schedule of an interview before sending a scheduling request.

Something I've helped the team with...

Built a history view for the schedule to help with debugging scheduling issues.

Most surprising thing about Ashby...

How much time I can focus on deep work is amazing. Once you experience that, you really start to wonder how you could ever work any other way.

Something I'm excited to work on at Ashby...

Ashby's ability to grow with your team rather than grow out of it. Whether it's UI/UX or engineering, the challenge of building a tool that caters to both small and large teams is one I'm excited to tackle. I'm looking forward to working with the team here to build a lovable product that will delight our customers.

My onboarding experience at Ashby...

Thoughtfully intentionally - From day one, every day has had a clear objective to get me closer to becoming a confident and integral member of the team.

Most surprising thing about Ashby...

The autonomy (like real autonomy...). Everyone here is extremely talented so it's easy to see how there is a deep trust in one another to do the right thing for our customers. Additionally, everyone is genuinely supportive of each other which helps validate our abilities and further strengthen that trust.

Something I'm proud of at Ashby...

We are redefining the customer journey for our High Touch customers to ensure they receive value in every interaction with their CSM. Our focus is on equipping CSMs with the tools and insights needed to consistently deliver that value.

Something I've helped the team with...

We are centralizing onboarding across all of Customer Success so that anyone who joins - from Startup CSM to Professional Services has a consistent experience. Not only does this allow for new hires to meet folks across different CS teams, but we've improved the time to ramp for our CSMs.

Most surprising thing about Ashby...

The thoughtfulness behind every project, interaction, and meeting. At Ashby, our team recognizes the immense opportunity ahead and is driven to turn it into reality.

Something I'm proud of at Ashby...

As one of my first contributions, I built an internal tool that improves the development process for our main website. More recently, in an unexpected turn of events, I built the Ashby One conference website on a tight deadline and on a platform with which I had no prior experience. This enabled our marketing team to proceed with the planned launch on schedule.

Something I've helped the team with...

One of my very first projects at Ashby was the inline Email Templates previews, and it has definitely had the most impact so far. Super-grateful to Moody for helping steer its direction. It’s an incredibly useful feature, and I’m confident users love it. I’m super excited about the opportunity of building something that will surpass the impact of that!

Most surprising thing about Ashby...

The most surprising thing about Ashby is the speed and intuitiveness of the development experience, particularly for a product that is so developed and mature. The top-notch DevOps experience that the team has built enables us to ship new features at an incredible rate.

Something I'm excited to work on at Ashby...

Excited to contribute to the product!

My onboarding experience at Ashby...

Great so far.

Most surprising thing about Ashby...

The documentation.

Something I'm excited to work on at Ashby...

There's always been a gap in TA reporting at every company I've worked at. At most companies, we didn't have easy functionality to pull and report on the data. At other companies, we had the functionality but we would just have stock reports on recruiter and source channel metrics. I would end up doing a lot of ad hoc analyses from disparate data sources to try and diagnose problems in our hiring funnel. The opportunity to work for a company that is building an All-In-One recruiting product with best-in-class, customizable reporting capabilities was too good to pass up.

My onboarding experience at Ashby...

It's been great so far. The amount of information available and easily accessible from Day 1 has made the ramp up faster than at most companies. I'm looking forward to meeting the Engineering team next week to do a deeper dive into our interview process for their department.

Most surprising thing about Ashby...

I'm going to cheat here a bit and list two. #1 - Product velocity. It seems like the Engineering team is able to move really fast, with a lot of autonomy, and ship a lot of features which is great to see. #2 - Company growth. Stealth launch in 2020, public launch in 2022, still in relatively early stage but already have some notable industry-leading tech customers like Shopify, Snowflake, OpenAI, etc. The growth in just 2-3 years since public launch is beyond impressive.

Something I'm excited to work on at Ashby...

I'm excited to help continue our early success in the enterprise space where the complex challenges our customers are trying to solve for are rapidly moving targets, especially in talent tech!

My onboarding experience at Ashby...

Joining Ashby has been a whirlwind of learning and meeting exceptionally bright and caring new colleagues. I've been especially impressed by the level of documentation that exists today for such a complex product but have also greatly appreciated the near daily interactive live learning sessions with leaderships and peers digging into not only the nuances of platform functionality, but also context around the customer feedback requests that are driving the roadmap. Customer obsession and a high bar for product functionality is really impressive here.

Most surprising thing about Ashby...

The platform's data model/architecture is far more robust that I was expecting. Each and every department and team is truly customer obsessed.

Something I'm proud of at Ashby...

I'm helping the team setting up workflows that help the team get ahead of renewal conversations especially for our high-volume startup segment. I've worked closely with our data team to improve our usage dashboards and create a single source of truth. This will help our team better understand customer usage and ensure they are on the right plan during renewals or mid-contract adjustments.

Something I've helped the team with...

I’m proud that I was able to start contributing as early as week 3. I took ownership of managing anniversaries for our Startup segment ,our largest to date, and built out templates, sequences, and backend efficiencies to streamline the process. Even as a small and mighty team, we’re setting strong foundations to scale with a proactive, seamless approach to renewals that keeps things running smoothly as we grow.

Most surprising thing about Ashby...

How mature, organized, and forward-looking everything and everyone is, especially internal communication and collaboration. The way teams work together so seamlessly and share knowledge day-to-day has honestly blown my mind. People are always ready to jump in and support one another and across teams which creates a super collaborative and energizing environment. Also, I’ve been really impressed by how much appreciation and recognition is shared, not just from customers, but internally too. The shoutouts and positive feedback flying around daily really fuel everyone’s motivation and success. It makes Ashby feel like a genuinely supportive place to grow and contribute.

Something I'm excited to work on at Ashby...

Having spent the majority of my career in Talent Acquisition, I’ve seen firsthand the challenges and limitations of today’s TA tech landscape. I understand the importance of a talent strategy that drives hiring excellence, and I’m excited to continue building on Ashby’s innovations to help elevate recruiting processes and analytics. At the end of the day, people are an organization’s most valuable asset, and investing in a talent strategy that supports this is crucial. I’m thrilled to be part of Ashby’s mission to provide organizations with the tools they deserve to achieve hiring success and make a lasting impact.

My onboarding experience at Ashby...

It's been great! I've been so impressed with the level of organization and rigor. Additionally, everyone has been incredibly welcoming which is so appreciated in a remote environment.

Most surprising thing about Ashby...

For a company of Ashby's stage and size, I've been really impressed with the level of organization and rigor (as mentioned above). I've been at larger and later stage companies that we're not as far along as it relates to its onboarding process- very impressed with Ashby's onboarding approach!

Something I'm excited to work on at Ashby...

I'm excited to use my experience in the talent acquisition landscape to build strong relationships with our customers and help them get the most value from Ashby. My goal is to help organizations drive growth by helping them make better hiring decisions and transforming their hiring workflows.

My onboarding experience at Ashby...

My onboarding experience with Ashby has been awesome! Any question I've had so far has easily been answered through the wealth of resources available - company documentation, Slack channels, or through conversations my team. I feel confident that the onboarding process will help me ramp up as efficiently as possible.

Most surprising thing about Ashby...

What has surprised me the most is how, in just a few short years, Ashby has quickly built a strong reputation in the talent acquisition world, created loyal customers and become a leader in the space.

Something I'm excited to work on at Ashby...

I want to make the People / Talent space the most fun and modern area in tech.

My onboarding experience at Ashby...

It has been fantastic!

Most surprising thing about Ashby...

I feel like I've known everyone here for years. I can already tell the culture is great and the people are amazing.

Something I'm excited to work on at Ashby...

As I ramp up, I'm focusing primarily on our Scheduling product, which is really exciting because it's such a core part of every company's recruiting workflow. The product is already quite powerful, but my goal is to build the fastest, most intuitive, and most delightful scheduling experience on the market -- both for hiring teams and for candidates!

My onboarding experience at Ashby...

Joining Ashby has been a great experience. The breadth and depth of high-quality documentation is unlike anything I've seen and has enabled me to get up to speed rapidly in a very self-driven way. Coupled with live sessions, an onboarding buddy, and welcoming teammates all around, my ability to contribute has grown meaningfully each day and I've felt incredibly supported every step of the way.

Most surprising thing about Ashby...

After a fantastic hiring process, I came in with pretty high expectations — and every single one of them has been met or exceeded. I also find myself being consistently floored by how smart, hardworking, and kind our team is; and that makes me incredibly grateful and inspired to come to work each day.

Something I'm proud of at Ashby...

I’m excited to contribute to Ashby’s world-class support team by enhancing processes and strategies to better serve our customers. As Ashby continues to grow, welcoming startups to enterprise-level clients, I look forward to optimizing support operations to ensure a seamless experience for all.

Something I've helped the team with...

I’m proud of helping tackle the increasing case load that the support team has faced as our customer base has grown. As more customers begin using Ashby, the volume and complexity of support requests rose significantly. These efforts not only reduced response times but also helped the team stay ahead of the curve, ensuring we could maintain a high level of support quality as we scaled.

Most surprising thing about Ashby...

The pace at which the product and engineering team ship updates is outstanding. Every day, small but meaningful improvements are made to the system, and in the short time I’ve been here, there have already been multiple major releases that are true game changers for our customers. The excitement around the product, both internally and externally, is real, and it’s been incredible to be part of that momentum.

Something I'm excited to work on at Ashby...

I'm looking forward to supporting engineers to do their best work - keeping them motivated and challenged whilst building a world class product.

My onboarding experience at Ashby...

It has been fantastic so far. Everything is very well organised and there is a lot of thought and intention behind every step of the process without making people feel overwhelmed by how complex the product is.

Most surprising thing about Ashby...

The emphasis on thoughtful communication is real and it does really work. In spite of it being very different from a lot of other companies, everyone is incredibly supportive and I'm always able to get useful responses from everyone in the team.

Something I'm excited to work on at Ashby...

My role is to make our sales and customer success teams the best version of themselves so they can expertly support our customers.

My onboarding experience at Ashby...

Today is day 1!

Most surprising thing about Ashby...

How much is already in place!

Something I'm excited to work on at Ashby...

I'm excited to help enterprise organizations stay ambitious and nimble as they grow in size and complexity.

My onboarding experience at Ashby...

My onboarding experience has been excellent so far. The process has been incredibly smooth and every step has felt highly intentional. I even got to hang out IRL with part of the Ashby crew at a local meetup during my first week!

Most surprising thing about Ashby...

Ashby's adherence to its Operating Principles is really impressive and leads to exceptional outcomes. I think we punch well above our weight in terms of productivity, especially given our size and the value we place on having a fulfilling life outside of work.

Something I'm excited to work on at Ashby...

I always look for ways to make any process easy for customers. Minimizing friction and optimizing workflow is where I hope to make the biggest impact.

My onboarding experience at Ashby...

Ashby's onboarding was seriously the best I've experienced. Super organized and smooth. My onboarding buddy really helped me get everything set up and showed me around.

Most surprising thing about Ashby...

How helpful and supportive everyone at Ashby is.

Something I'm excited to work on at Ashby...

I would love to work on features and improvements to continue making Ashby a delightful product to use. I've been extremely impressed by the thoughtful way Ashby structures the hiring process from both the employer and candidate perspective. I am excited to contribute to Ashby's structured yet flexible approach to an ATS and beyond.

My onboarding experience at Ashby...

It's been the clearest and most well supported onboarding experience of my career! The wealth of documentation and thoughtful communication guidelines have given me the tools to help myself and the confidence to reach out for help when I need it. Even though the company is remote, people have been friendly and welcoming.

Most surprising thing about Ashby...

The implicit trust and deeply held belief that your peers are going to make the right call and do the best thing for Ashby customers and for the team. I also am very impressed by the speed and level of automation in the developer experience for a team of Ashby's size.

Something I'm excited to work on at Ashby...

I’m excited to help Ashby scale across larger enterprise organisations beyond NAMER ensuring customers around the world experience onboarding that’s not just smooth but tailored to their unique business goals. Enterprise implementations can be complex, and I’m looking forward to bringing my experience to the table and pairing it with Ashby’s powerful solutions. My aim is to streamline the journey, helping customers realise value quickly and see Ashby as a long-term strategic partner. For me, success means making every implementation as seamless, effective and impactful as possible.

My onboarding experience at Ashby...

It’s been incredibly smooth and welcoming. The onboarding strikes a great balance between structure and flexibility, allowing me to get up to speed while still having room to explore and learn. What’s stood out most is how approachable and supportive everyone has been and from day one, I’ve felt like part of the team. That level of openness and trust is rare, and it’s made a big difference in helping me settle in and feel confident in my role.

Most surprising thing about Ashby...

What’s surprised me most is just how much everyone across the organisation genuinely cares about the product. Having worked in HR tech for a while, I’ve always seen myself as someone who enjoys getting close to the product but at Ashby, that curiosity and passion is shared across the board. It’s not just the product or engineering teams, people from all corners of the business speak thoughtfully about features, user experience and what’s coming next. That shared sense of ownership and pride really stands out!

Something I'm excited to work on at Ashby...

I want to help in the move upmarket and make some of the most innovative and cutting edge enterprises Ashby customers.

My onboarding experience at Ashby...

It's only day 1 but great so far!

Most surprising thing about Ashby...

How much the customers love the product and the constant public praise you see from happy customers.

Something I'm excited to work on at Ashby...

I am looking forward to partnering with the CS team to help optimize and scale operations and current processes. Excited to learn and grow at Ashby!

My onboarding experience at Ashby...

Onboarding at Ashby has been easy. Having a clear checklist of what needs to get done makes it easy to ensure I am not missing anything. All of the documentation is thorough and well-organized.

Most surprising thing about Ashby...

How welcoming the team is, and the willingness to roll up your sleeves to solve a problem. During my interview process, I felt that I was already learning and growing during it.

Something I'm excited to work on at Ashby...

I am excited to bring my LinkedIn & enterprise sales experience to leverage relationships at scale & land some great new enterprise logos! Looking forward to learning from the team to ramp up quickly.

My onboarding experience at Ashby...

The HR & onboarding team has done an excellent job providing guidance, answering questions and making themselves available during my onboarding process.

Most surprising thing about Ashby...

It's clear that there is something special about Ashby from the early LinkedIn messages, extensive onboarding docs & impressive customer reviews!

Something I'm excited to work on at Ashby...

I'm hoping to help shape the sales org with solid best practices while working closely with product to implement product improvements that are requested from the market. I'm also hoping to win some big logos to help continue Ashby's amazing growth!

My onboarding experience at Ashby...

So far so good! Love the systems in place, makes things pretty smooth. I also feel very warmly welcomed and the people so far are great! Enjoy the onboarding checklist - makes it easy to keep up and stay ahead if desired.

Most surprising thing about Ashby...

From the outside looking in - it's the competitive nature of Ashby. Ashby is taking the space by storm and it's very exciting to see.

Something I'm proud of at Ashby...

Creating clean and accurate financials which help to inform business decisions throughout Ashby. We can't know where we are going if we don't know where we have been.

Something I've helped the team with...

I've created automation whenever possible to reduce administrative workload on fellow team members so they can focus on what they do best.

Most surprising thing about Ashby...

How truly smart everyone is I work with here - everyone is best in class.

Something I'm proud of at Ashby...

I have worked with my Implementation Specialist teammates to integrate the Workday implementation process with the overall process implementation. Now, we have a truly collaborative customer experience where the TA and HRIS teams are aligned and decisions can be made efficiently and configuration completed confidently.

Something I've helped the team with...

Workday knowledge was pretty sparse before I joined Ashby. I've built an enablement page with Loom recordings of the overall process flow for customers with a Workday integration, as well as bite-sized videos of the more advanced features that are available to customers with a Workday HRIS integration.

Most surprising thing about Ashby...

I'm pretty sure Benji has read every book ever written 😲 I love how engaged he is with the product and the team!

Something I'm proud of at Ashby...

I serve as an advisor in recruiting operations, helping our Support and Customer Success teams tackle customer challenges.

Something I've helped the team with...

Create internal documentation that strengthens the partnership between RecOps, Professional Services, and other teams. Build clean, repeatable dashboards that empowers Ashby to better support our customers.

Most surprising thing about Ashby...

The talent across every team is next level. People here are incredibly good at what they do, but they don't take themselves too seriously.

Something I'm excited to work on at Ashby...

As Ashby continues to grow, I want to keep improving the usability and experience of our powerful products and creating new features to help our customers work more efficiently.

My onboarding experience at Ashby...

Very supportive! Everyone was so welcoming and happy to answer all the questions I had. The onboarding tasks were very helpful in helping me understand the product and our customers.

Most surprising thing about Ashby...

The amount of trust the team has for one another–even for the new hires! Everyone trusts each other to do their part well, and also how we all can work efficiently without having endless meetings.

Something I'm proud of at Ashby...

Leading the Scheduling Onboarding and CSM Office Hours for Ashby teammates! Love being a resource for others and able to enable colleagues to some of the more complex features in Ashby.

Something I've helped the team with...

Ramping quickly and to a full book of business and ease the burden on my CS colleagues. We've been growing quickly and right-sized books give us space to be strategic partners to our customers.

Most surprising thing about Ashby...

How flexible and configurable the product is while maintaining a high level of intentionality. Customers have an array of design decisions to make within Ashby and each connects purposefully throughout the platform (a great example is Permissions set-up and the downstream visibility into reporting metrics).

Something I'm proud of at Ashby...

I have shared some reporting best practices with my team! Ashby's reporting capabilities are extremely robust so there are always new things to learn & share when you come across them. Better yet, there is an incredible culture of learning from teammates - if a teammate comes across something useful, they will absolutely share it with you!

Something I've helped the team with...

I'm proud of helping many customers onboard with Ashby! Change management can be stressful so it is incredibly satisfying to help teams across the finish line and set them up for success with our platform!

Most surprising thing about Ashby...

Truly just how impressive everyone is. Not only is everyone I've encountered exceptionally intelligent, but they are also exceedingly kind, and all have interesting hobbies outside of work (including but not limited to running ultra-marathons, rock climbing, making music, etc).

Something I'm excited to work on at Ashby...

I want to make QA at Ashby a trusted part of the development process. I also want to give QA Engineers full ownership over product quality, so we're not just testing features but actively reducing risk and helping ship at a high velocity!

My onboarding experience at Ashby...

It has been fast-paced yet seamless, no-nonsense with excellent communication standards, and exactly what I had hoped for. Ashby trusts you to figure things out and make an impact quickly. Everyone here is kind and helpful and genuinely cares about building a world-class product, which has stood out strongly since day one.

Most surprising thing about Ashby...

The level of transparency from leadership is really refreshing, and we actually follow all our operating principles! There's no unnecessary process just for the sake of it, and you always know what's going on and who's responsible for what.

Something I'm proud of at Ashby...

Planning in-person events for our teams!

Something I've helped the team with...

I lead our onboarding process and continue to make improvements as we scale. I've added countless automations to our onboarding workflow, creating a (hopefully!) seamless experience for new hires.

Most surprising thing about Ashby...

How great the people are! I meet with all new team members, and continue to be impressed by the level of talent we bring on board.

Something I'm excited to work on at Ashby...

I'm excited to contribute to Ashby's growth. As a member of the Sales team, we're able to speak directly to customers about Ashby's value, which is such an honor! As a new employee, I look forward to growing in my knowledge of the product and driving sales.

My onboarding experience at Ashby...

So far it's been great! The team is so welcoming, and I really feel like everyone cares about my experience and success.

Most surprising thing about Ashby...

It's astonishing how young yet accomplished this company is. I am in awe of how frequent the feature releases are. You can tell this company cares deeply about the customer experience and becoming industry leaders.

Something I'm excited to work on at Ashby...

I’m eager to help Ashby scale support in a way that feels personal—so every recruiter, no matter their team size, gets that “wow” moment when our platform just works.

My onboarding experience at Ashby...

I’ve been genuinely impressed by how seamlessly everything comes together. The onboarding resources are incredibly well-curated, so I never feel lost trying to find the right information. The pacing has also been spot on. Each day builds on the last without overwhelming you, and I appreciate the check-ins.

Most surprising thing about Ashby...

I knew Ashby was a high-growth startup, but I didn’t expect the level of cross-team alignment that actually centers around customer impact. It’s rare to see engineering, sales, marketing, and support all speak the same customer-first language. That shared mission makes it incredibly energizing and was evident day one.

Something I'm excited to work on at Ashby...

I'm excited to be working closely with our Startup Customers! I love working with companies in their early stages to help them set up processes, discover hidden features and use cases and enable them to have the best possible experience using Ashby to ensure they're hiring the best possible talent for their organization!

My onboarding experience at Ashby...

A breeze! I've never experienced such a well planned out and organized onboarding experience so far. The People Operations team have been super helpful and communicative since the I received an offer and I've been blown away by the friendliness and warmth people have been showing me in my first week!

Most surprising thing about Ashby...

How intentional everything and everyone is. Whether it's how and when onboarding material is delivered, product decisions or internal comms, it's clear people are thoughtful and intentional in their actions and it makes landing here a breeze!

Something I'm excited to work on at Ashby...

I'm excited to work on the continued growth of the people function within Ashby, supporting folks to do their work by partnering deeply to solve issues together.

My onboarding experience at Ashby...

Everyone has been super welcoming and informative so far. All thumbs up leading up to day one!

Most surprising thing about Ashby...

The size of the whole team caught me by surprise. As an outsider (until now!), I would have guessed there were many more people making up this team. That's a real testament to the team's level of commitment and expertise given how strong the product is.

Something I'm excited to work on at Ashby...

I will be handling the startup renewals and I could not be more excited to begin helping these customers with their contracts!

My onboarding experience at Ashby...

It has been a humbling experience to see how welcoming everyone at Ashby is. After I accepted the offer I received so many emails and LinkedIn messages of people who were excited for me to join and begin working together. It may seem small but that was really cool to see

Most surprising thing about Ashby...

I could tell from my interview process that everyone is really bought into the Ashby mission, they believe in the product and the future of the company and it is so motivating to be surrounded by people who want to crush it

Something I'm excited to work on at Ashby...

I am pumped to bring operational excellence to Ashby's cohort hiring model to create exceptional outcomes for hiring teams and candidates. I am excited to learn and share those learnings with the broader community to improve hiring for our entire industry.

My onboarding experience at Ashby...

The onboarding and access to systems and tools has been seamless. I am so excited to get access to Ashby PeopleOps!

Most surprising thing about Ashby...

The intentionality. Every decision and pursuit is carefully considered and evaluated.

Something I'm excited to work on at Ashby...

I’m in the unique (and very lucky!) position of using the product we’re building every day as a recruiter. I’m excited to help build the flywheel: using Ashby to find and hire great technical talent, who then ship features that make the product even better and ultimately make recruiters’ lives everywhere a little easier.

My onboarding experience at Ashby...

Very thoughtful! There’s lots of documentation to help new hires ramp up, paired with meaningful involvement from senior leadership, including multiple founder-led sessions to build a strong understanding of the product. I also got to attend our Chicago offsite early on and meet key stakeholders in person, which was a great start

Most surprising thing about Ashby...

How small some of the teams are! There’s an incredible amount of firepower coming from a small group of very talented people. More than once, I’ve assumed a feature was built by a whole team, only to find out it was just one engineer. It’s a real testament to how well our operating principles work in practice.

Something I'm excited to work on at Ashby...

I'm excited to really get to know our customers and help them make the most out of Ashby in a way that really fits into their day-to-day. Whether that means digging into challenges, offering guidance, or just being someone they can count on, I love being part of the team that helps things just click.

My onboarding experience at Ashby...

My onboarding at Ashby has been incredibly thoughtful and well-structured. Everything I've been working on feels intentional, from the guided learning path to the support from team, which makes it very easy to feel confident and geared up for success from the start.

Most surprising thing about Ashby...

How deeply every person cares, not just about building a great product, but about doing best for our customers and each other every day. It's so inspiring to be part of such a thoughtful and driven group of people.

Something I'm excited to work on at Ashby...

I'm really excited to help our customers maximize the value they get from our product and support a variety of use cases for their recruiting and hiring needs. I'm also eager to tackle complex technical challenges and find solutions that make a real impact.

My onboarding experience at Ashby...

Every part of my onboarding experience has been thoughtfully planned and incredibly smooth. I was given time to set up my ideal environment, and from there, I was able to dive straight into the training materials.

Most surprising thing about Ashby...

I'm continually impressed by how robust our product is! With such a wide range of features and configuration options, it really adapts to our customers' unique needs. It's a true reflection of how seriously Ashby takes customer feedback and incorporates it into everything we build.

Something I'm excited to work on at Ashby...

I’m excited to expand our customer base and make sure each of them has an outstanding experience throughout their journey.

My onboarding experience at Ashby...

The onboarding experience has been amazing! Everything is so well documented, the team has been very welcoming, it makes me really confident for what's to come!

Most surprising thing about Ashby...

I knew we had a strong customer base, but I’ve been amazed by how excited our customers are about Ashby. They’re always showing their love—through emails, on LinkedIn, at events, and in everyday conversations.

Something I'm excited to work on at Ashby...

I am excited to improve Ashby's excellent reporting and data systems. The product has so much functionality and I believe we can continue to expose that capability in elegant and delightful new ways. The onboarding experience has been fantastic—very intentional and well-structured. I’ve felt welcomed by everyone, and the pace has allowed me to gradually build context while starting to contribute early on.

My onboarding experience at Ashby...

The onboarding experience has been fantastic—very intentional and well-structured. I’ve felt welcomed by everyone, and the pace has allowed me to gradually build context while starting to contribute early on.

Most surprising thing about Ashby...

I was also pleasantly surprised by how much autonomy and trust is extended from day one. It’s empowering and motivating.

Something I'm proud of at Ashby...

As a Product Support Manager, one of my favorite things I've built so far is a Support Quality Review motion to help foster consistently excellent customer interactions.

Something I've helped the team with...

I've worked collaboratively with Support Leadership to help revamp our Support hiring process and core competencies for the role—ensuring that as we're engaging with Candidates that we're doing our best to provide a great experience for both sides.

Most surprising thing about Ashby...

The care and intentionality that goes into every decision, and how evident it is that things were built with a long term vision in mind.

Something I'm proud of at Ashby...

Since joining Ashby, I've formalized and grown our Professional Services presence. By defining our team's purpose and vision, consolidating existing efforts, and launching initiatives to deliver high-impact customer outcomes, I've set a foundation upon which our talented (and expanding) team can continue to scale.

Something I've helped the team with...

As my first major milestone at Ashby, I redesigned the suite of Professional Services offerings available to our customers. The result of tight collaboration with the CS, Sales and Marketing teams, this effort resulted in a clear and comprehensive set of value-driving services that support our customers where they need it most.

Most surprising thing about Ashby...

Ashby is one of the most intentional cultures I've ever seen. From product development to customer interactions to our own hiring, we set our sights high and act with a purpose and goal in mind.

Something I'm excited to work on at Ashby...

I'm excited to work on new user-facing features to add value for and further delight our customers, and I'm looking forward to finding opportunities to turbocharge backend scalability so we can be confident in serving the stampede of new and growing customers drawn to Ashby's exemplary product.

My onboarding experience at Ashby...

Onboarding at Ashby has been uniquely thoughtful and exceptionally welcoming. Ashby's engineering team is incredibly skilled and moves at a high velocity through a large codebase, which could easily be overwhelming, but the onboarding process recognises and addresses this perfectly.

Most surprising thing about Ashby...

Every word written in public on how Ashby operates - from operating principles to communication style - is truly lived by the organization. That's not often something that can be said of a company, and it's very refreshing. And it works very well!

Something I'm excited to work on at Ashby...

I'm excited to share this world-class product with recruiting professionals and hiring teams. I've been blown away by how customers talk about Ashby, and after the interview process and my first few days, I can see exactly what they're talking about.

My onboarding experience at Ashby...

So far, so good!

Most surprising thing about Ashby...

The transparency from the top down. This is the first company I've worked at that shares company financials and plans the way the leaders here do. Everything is in slab and it's been great to see the journey played out in the financials, plans, and outcomes year over year.

Something I'm excited to work on at Ashby...

I'm super excited to help contribute to the enterprise selling muscle at Ashby. It's a big challenge and these customers can really drive a company to raise the bar on product features, sales processes, and much more.

My onboarding experience at Ashby...

It's been fantastic to see some of the fresh content built out specifically for new hires. I've worked in a few mid to late stage startups and Ashby has had the best product and release documentation that I have ever seen.

Most surprising thing about Ashby...

Extremely focused communications - people are very disciplined about the use of email, Slack, and other tools which is critical at a rapidly scaling international company!