New Feature: Hiring Manager Experience Surveys

Today, we’re releasing Hiring Manager Experience Surveys in Ashby. These are surveys sent to hiring managers once a hire has been made to solicit feedback on collaboration with the talent team and overall recruitment process. Available on Plus and Enterprise plans.

Historically, teams might use Google Forms, live meetings, or other third-party tools. Managing this feedback loop in a separate place from where your recruiting activity happens ends up feeling like a burden rather than a well intended way to improve your process and collaboration.

To run a meaningful feedback and improvement process, you need:

• the right automation and triggers for sending surveys to hiring managers
• accessible candidate, recruiter, and hiring manager data
• the ability to measure and report on hiring manager feedback

"We are LOVING the new Hiring Manager Experience surveys. It's much cleaner than the old way we used to collect feedback. We send it to all hiring managers when a hire is made. It’s set up on Slack to send us a notification when a response comes through, and we have it saved on our dashboard so we can stay on top of the feedback." -Liz Wagner, Talent Operations & Programs, Vanta

Hiring Manager Experience Surveys in Ashby provide you with the tools to help you achieve better hiring outcomes and collaboration with these important stakeholders. Let’s take a look.

Setting up Hiring Manager Experience Surveys

Get started by setting up your survey and rules for sending. Surveys are customizable and come with five default questions pinpointing key areas for a successful partnership.

These five prompts use a linear rating for collecting feedback. They include:

• My assigned recruiting team member(s) communicated in a clear and timely fashion throughout my recruiting experience.
• The assigned recruiter carried out a thorough intake process and provided guidance on the recruiting process and strategy for my role.
• The assigned recruiting team member(s) understood the role well, helped identify qualified candidates, and provided guidance throughout the recruiting process.
• The interview scheduling process was well-organized and made progress at a satisfactory pace.
• Based on your experience with members of the recruiting team, how would you rate your overall satisfaction?

These assessments make default reporting easy and help you identify trends over time. You can add additional questions or remove these defaults if needed. We recommend keeping the defaults to track trends in your reporting over time.

Similar to other surveys in Ashby, you can automate and filter when deciding how you want to deliver surveys to hiring managers.

You have access to fine-grained controls on how many reminders you send to complete feedback.

We’ve also implemented smart controls for how often you ask hiring managers for feedback.

This helps ensure you’re not flooding hiring managers with feedback requests when they’re making several hires in a short period of time.

When a survey request is sent (manually or through automation), hiring managers will receive a task and notification to complete feedback.

This takes hiring managers to a screen where they can submit feedback.

We provide out-of-the-box reporting and you can always build your own as needed.

We’ve made it easy to set up the right triggers for collecting and measuring this important feedback loop. These surveys are designed to strengthen the partnership between hiring managers and talent teams so you can better find and attract the best talent.

To get started with Hiring Manager Experience Surveys, head over to the “Employee Surveys” page in the admin area and set up your survey and filters. If you’re interested in trying out Ashby and the new Hiring Manager Experience Surveys, you can also book a demo to learn more.